What are the responsibilities and job description for the Supervisor, Field position at Parkway?
Parkway Corporation is searching for a dynamic Field Supervisor to assist management with the day-to-day operations. This position is responsible for controlling the flow of inbound and outbound traffic to the location, understanding Parkway's pay equipment, and providing outstanding customer service.
Responsibilities include but are not limited to:
- Safely controls facility traffic by moving cars around the location, as well as to other locations as needed, always remaining aware of traffic laws. Uses all spaces efficiently to maximize revenue.
- Keeps all pay-on-foot and pay-and-display devices operational by ensuring that they have enough receipts and tickets and performs basic troubleshooting of the devices such as re-booting, unjamming tickets and credit cards.
- Is knowledgeable of the facility’s procedures and information and is able to answer customer inquiries with regard to vehicle retrieval, garage or lot restrictions, or general directions or information about the surrounding area.
- Assists in keeping the facility clean, secure, and safe. This includes removing snow and ice as necessary and maintaining the facility’s external perimeter. Reports any problems, accidents, unsafe conditions, or equipment trouble to management.
- Provides support with special projects or assignments as needed
- Follows Parkway policies and manager's directions with regard to parking methods, rates, uniform requirements, securing keys, vehicle surveys, and timecard procedures.
- Completes necessary shift and incident reports accurately and on time.
- Assists with training and orienting new employees and incumbents as needed.
- Suggests changes in working conditions and use of equipment to increase efficiency.
- Analyzes and resolves work problems, or assists workers in solving work problems.
- Confers with other supervisors and managers keeping them informed of daily operations, problems, and suggestions.
Must have a valid driver's license.
Shift: Full-Time Wednesday - Friday 4pm - midnight, and Saturday - Sunday 10am - 6pm