What are the responsibilities and job description for the Medical Secretary position at Parkway Surgery Center, LLC?
JOB RESPONSIBILITIES:
Responsible for scheduling post-operative follow up appointments, surgeries and procedures, while professionally representing Parkway Surgery Center to the public ensuring professional and courteous communications. To ensure that all duties assigned are done in a timely manner and to participate in patient care.
Perform the following duties on a daily basis or as needed.
- Demonstrate awareness of patients’ concerns and a willingness to address them.
- Follow OSHA and HIPAA Standards.
- Ensure patient’s safety and comfort.
- Coordinate and schedule surgeries and procedures as designated by referring physicians.
- Schedule mutually acceptable appointment dates for patients and physicians using computerized scheduling system.
- Interact with patients, physicians, and other staff both within the surgery center and at physician practices providing accurate, timely, and responsive information.
- Coordinate processes and route all paperwork as required to meet the physician and facility requirements.
- Establish and maintain effective working relationships and professional demeanor with physicians, staff, managers, and vendors. Works as a team member within the surgery center.
- Ensure efficient, professional, and courteous telephone and email communications. Demonstrates courtesy and helpfulness toward patients and their families.
- Scan any files required to appropriate physician offices
- Managing all cancellations by patients (anesthesia cases and topical)
- Assisting with chart prep
- Assisting with calling patients the day prior to surgery with surgical times and instructions
- Maintaining communication with families and physicians
- Follow all written policies and procedures of the surgery center.
- Performs special projects as directed and other duties as assigned.