Quality Assurance / Quality Control

GENERAL JOB DESCRIPTION

A Quality Assurance/Quality Control (QA/QC) professional ensures that a company’s products, services, and operational processes meet all technical specifications, regulatory standards, and customer expectations. QA (Quality Assurance) focuses on preventing defects by improving manufacturing or development processes. QC (Quality Control) focuses on identifying defects by testing and inspecting the final output before it reaches the customer. 

Job Summary

The QA/QC professional develops, implements, and monitors quality systems to ensure operational compliance. They perform inspections, manage risk, analyze technical data, and lead continuous process improvements.

Core Responsibilities

• Process Management (QA): Create and update the company’s Quality Management System (QMS) manuals and protocols.
• Product Inspection (QC): Conduct physical, visual, or digital testing on raw materials, in-process goods, and final shipments.
• Defect Documentation: Identify, isolate, and log non-conforming items or deviations from blueprints.
• Audit Execution: Lead internal and supplier quality audits to confirm compliance with industry standards like ISO 9001.
• Root Cause Analysis: Investigate recurring product defects and implement Corrective and Preventive Actions (CAPAs).
• Regulatory Compliance: Ensure all production practices align with local, federal, and safety laws.
• Tool Calibration: Calibrate and maintain precision measuring instruments like calipers, micrometers, or software testing scripts.
• Reporting: Compile and present technical quality reports and data trends to senior management. 

Required Qualifications & Skills-->

• Education-->: Bachelor’s degree in Engineering, Quality Management, or a related technical discipline.-->-->
• Experience-->: 2–5 years in a dedicated quality assurance or quality control role within the relevant industry.-->-->
• Technical Skills-->: Proficiency with precision tools, blueprints, data analysis software, and specialized testing equipment.-->-->
• Attention to Detail-->: Exceptional observational skills to notice micro-deviations or subtle system flaws.-->-->
• Communication-->: Ability to clearly communicate technical compliance issues to cross-functional teams and clients.-->