What are the responsibilities and job description for the Veterinary Customer Service Representative position at Parkway Animal Hospital?
Busy, small animal practice in Gulf Breeze looking to add a new member to our growing team.
In need of a full time customer service representative. Salary negotiable based on experience.
If you have a positive attitude and a passion for working with pets and their people, please submit your resume for consideration.
The customer service representative (CSR) is the first person our clients see or hear when call or entering our clinic. They are responsible for answering phones, scheduling appointments, checking clients in/out and so much more. Responsibilities include:
- Answer multiple phone lines
- Greet clients and their pets
- Schedule appointments/surgeries
- Check appointments in/out
- Schedule boarding
- Collect and process payments
- Process daily reports/deposits
- Send emails/faxes
- Manage online pharmacy requests
- Manage online appointment requests/prescriptions/reminders
- Keep reception/lobby clean
- Help out in other areas of the hospital as needed
We are open Monday-Friday 7:30am-6pm. We are looking for someone interested in working full time (30 hours per week).
Job Type: Full time
Pay: $15-18/hr
Experience:
Minimum of 2 years customer service (required)
Veterinary experience (required)
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Paid time off
Work Location: In person
Salary : $15 - $18