What are the responsibilities and job description for the Operations Supervisor position at Parksite?
Operations Supervisor
Lead Our Distribution Operations to ExcellencePosition OverviewParksite and Atlantic Plywood Corporation, a 100% employee-owned company, are seeking an experienced and dynamic Operations Supervisor to lead our distribution center operations. This critical leadership role combines strategic thinking with hands-on operational expertise, overseeing daily warehouse activities, team development, supply chain management, and continuous process improvement. If you're a results-driven leader who thrives in a fast-paced environment and is passionate about building high-performing teams, this is your opportunity to make a significant impact on our growing organization.
Why Join Our Leadership Team?Lead in an Employee-Owned Company
- Make strategic decisions that directly impact company success
- Build and develop your own team in a growing organization
- Real ownership through our Employee Stock Ownership Plan (ESOP)
- Your leadership drives both team success and personal financial growth
Competitive Leadership Compensation & Benefits
- Salaried position with competitive compensation
- 401(k) Program with company match
- Company-Paid Life Insurance
- Short- and Long-Term Disability Insurance
- Comprehensive Health Benefits – Medical, Dental, Vision, and Flexible Spending Plans
- Paid Holidays
- Generous Paid Time Off (PTO)
- Performance-based incentives tied to operational excellence
- Bonus opportunities for achieving safety, efficiency, and team development goals
Professional Growth & Development
- Partner with senior logistics managers to develop strategic initiatives
- Exposure to advanced warehouse management systems and technologies
- Leadership training and professional development opportunities
- Clear pathway to Logistics Manager and Operations Director roles
- Continuous learning in Six Sigma and process improvement methodologies
What You'll Do
As Operations Supervisor, you'll be the driving force behind our daily distribution operations, leading teams to achieve operational excellence while developing future leaders.
Operational Leadership:Daily Distribution Management
- Oversee all distribution center operations, including receiving, picking, loading, shipping, will-call, and customer service
- Ensure efficient workflows, process adherence, accurate inventory control, and optimized productivity metrics
- Coordinate daily operations with drivers, warehouse associates, and cross-functional teams to ensure on-time, accurate delivery
Process Excellence & Continuous Improvement
- Identify and implement process improvements to increase efficiency, accuracy, and space utilization
- Lead continuous improvement initiatives using Six Sigma or similar methodologies
- Monitor KPIs, analyze performance gaps, and execute corrective action plans
Talent Management & People Development
- Recruit, train, coach, and develop warehouse staff while conducting performance evaluations and ongoing feedback
- Establish clear performance standards, accountability, and training programs
- Authority to recommend and implement disciplinary actions in partnership with Human Resources.
- Foster a culture of safety, accountability, and excellence while recognizing high performers and addressing issues promptly
Financial & Business Acumen
- Assist in annual budget development and manage operational expenses
- Analyze operational data to support strategic decision-making and understand P&L impact
- Identify cost-saving opportunities without compromising service or quality
Internal & External Stakeholder Engagement
- Partner with customers, sales teams, vendors, and internal departments to ensure satisfaction and on-time delivery
- Resolve customer issues professionally and represent the distribution center in cross-functional initiatives
Leverage Technology for Operational Excellence
- Utilize ERP, WMS, routing, and voice-picking systems to manage inventory, orders, and reporting
- Analyze data and generate reports to identify trends and operational improvements
Environmental Health & Safety Excellence
- Ensure OSHA, hazmat, and company safety compliance while promoting a zero-incident culture
- Conduct safety inspections, incident investigations, and corrective action implementation
- Enforce PPE usage and lead safety initiatives by example
Asset Management & Maintenance
- Oversee fleet operations, vehicle maintenance, forklifts, and warehouse equipment
- Manage preventive maintenance schedules and ensure efficient equipment utilization
Experience & Education
- Minimum 3 years of logistics or distribution management experience
- Associate's degree or equivalent combination of education and relevant work experience
- Proven track record of leading teams in a warehouse or distribution environment
- Demonstrated success in achieving operational goals and driving results
Leadership Competencies
- Strong leadership skills with the ability to inspire, motivate, and develop teams
- Change agent mindset with the ability to drive process improvements
- Relationship-building expertise at all organizational levels
- Lives Integrity – acts with honesty and builds trust
- Inspires Achievement – motivates others to excel
- Delivers Results – consistently meets and exceeds goals
- Excels in Customer Service – puts customers first
- Drives Excellence – pursues continuous improvement
- Creates Inclusion – builds diverse, collaborative teams
Essential Skills
- Excellent verbal and written communication skills at all levels of the organization
- Strong business acumen with the ability to understand strategy and convert to tactical execution
- Effective listening skills and ability to provide clear, concise direction
- Project management capabilities with the ability to manage multiple priorities
- Financial acumen and budget management experience
- Strong problem-solving and decision-making abilities
- Proficiency with computer systems, including Microsoft Office Suite
Technical Requirements
- Forklift certification (sit-down, cherry picker, reach truck)
- Experience with ERP systems (e.g., Infor, SAP, or similar)
- Familiarity with Warehouse Management Systems (WMS)
- Understanding of inventory management principles
Physical Requirements & Work Environment
- Ability to work in a warehouse environment with varying temperatures
- Capable of standing, walking, and being on the warehouse floor for extended periods
- Ability to occasionally lift up to 50 lbs.
- Willingness to work flexible hours, including occasional early mornings, late evenings, and weekends as operational needs require
Advanced Experience & Skills
- Route building/optimization software experience (e.g., Roadnet, Paragon)
- Previous fleet management experience with DOT compliance knowledge
- Exposure to Six Sigma, Lean, or other process improvement methodologies
- Voice-picking technology implementation or management experience
- Bilingual capabilities (English/Spanish) to effectively communicate with diverse teams
- Bachelor’s degree in supply chain management, Logistics, Business Administration, or related field
- Experience in building materials, lumber, or the wholesale distribution industry
- APICS or other supply chain certifications (CSCP, CLTD)
- Experience with change management and leading organizational transformations