What are the responsibilities and job description for the ERP Analyst position at Parksite?
ERP & Business Applications Support Specialist
Join our Dynamic Team
Overview
Parksite, a 100% employee-owned company, is seeking experienced Enterprise Business Applications Support Specialist. As an Enterprise Business Applications Support Specialist, you will play a vital role in supporting the systems that power our day-to-day operations. This position focuses on providing both technical and functional support across enterprise applications, including ERP systems. You’ll be a key resource for troubleshooting issues, maintaining data accuracy, supporting business processes, and contributing to system enhancements. Working closely with IT, business teams, and external vendors, you’ll help ensure our systems run efficiently and continue to evolve alongside our business needs.
Why join our team?
Build your career in a thriving industry
• Gain hands-on experience supporting enterprise-level systems, including ERP platforms that are critical to business operations
• Work cross-functionally with IT, operations, and business teams, giving you exposure to multiple areas of the organization
• Be part of continuous improvement initiatives where your ideas directly contribute to system enhancements and process optimization
Comprehensive Benefits Package
• 401(k) Program to secure your financial future
• Company-Paid Life Insurance
• Health, Dental, Vision, and Flexible Spending Insurance Plans
• Paid Holidays
• Paid Time Off (PTO)
• Employee Stock Ownership Program (ESOP)
• Bonus Incentives for employee referrals
Professional Development
• Expand your knowledge of ERP systems and enterprise applications through hands-on troubleshooting and system support
• Gain experience in data governance, system audits, and process improvement initiatives
• Build technical skills in reporting tools, databases, and system integrations while working alongside experienced IT professionals
What you’ll do
• Provide first-level support for business applications and ERP systems by troubleshooting user issues and responding to support tickets
• Monitor system performance and proactively report technical or functional issues to ensure smooth operations
• Maintain and update system data, ensuring accuracy, consistency, and reliability across platforms and modules
• Document support requests, resolutions, and system procedures to promote knowledge sharing and efficiency
• Assist with system testing, upgrades, patches, and new feature implementations
• Build strong relationships with key stakeholders to identify opportunities for process improvements and increased efficiency
• Support data integrity efforts through data imports, exports, and basic report generation across applications
• Participate in system audits, data cleanup initiatives, and quality assurance activities
• Follow and support data governance standards, helping audit and maintain high-quality, compliant data across systems
What you bring
Required Qualifications
Education & Experience
- Bachelor’s degree in information systems, Computer Science, or a related field (or equivalent practical experience)
- Foundational understanding of enterprise-level systems and applications, including ERP platforms
- Demonstrated ability to quickly learn new systems, tools, and technologies in a fast-paced environment
Skills & Abilities
- Strong problem-solving and troubleshooting skills with the ability to analyze and resolve system issues
- Excellent communication and customer service skills to effectively support users across the organization
- Strong attention to detail, organizational skills, and ability to manage multiple tasks while maintaining data accuracy
Physical Requirements
- Ability to work in a computer-based office environment for extended periods
- Ability to remain focused while reviewing systems, analyzing data, and troubleshooting issues
- Ability to communicate clearly with team members, stakeholders, and users in a professional setting
Pre-Employment Requirements
- Ability to pass pre-employment physical, drug screen, and background check
- Authorization to work in the United States
Preferred Qualifications
• Experience supporting business applications such as ERP, CRM, WMS, or similar enterprise platforms
• Familiarity with SQL, databases, or reporting tools used for data analysis and reporting
• Knowledge of Infor CSD (CloudSuite Distribution) or Warehouse Management Systems (WMS) is a plus but not required
• Familiarity with Electronic Data Interchange (EDI) processes and integrations is a plus but not required
• Basic understanding of business processes such as finance, inventory, procurement, or order management
Work Environment
• Primarily office-based environment with a strong focus on collaboration and system support
• Regular interaction with IT teams, business departments, and external vendors
• Fast-paced environment requiring strong organizational and multitasking skills
• Involvement in supporting multiple enterprise systems, including ERP and related applications
• Opportunities to participate in system upgrades, enhancements, and continuous improvement initiatives
• Active role in data governance, audits, and quality assurance efforts
• Occasional after-hours support may be required during system updates, upgrades, or critical issues
• Team-oriented environment focused on efficiency, accuracy, and continuous system improvement
About Our Companies
Parksite
Parksite is a premier sales, marketing, and distribution company serving the building industry with a focus on both interior and exterior products. We supply top fabricators and building material dealers with category-leading products for residential, commercial, and remodeling markets. Our unique marketplace niche is education. We identify products with distinctive applications and educate architects, builders, and designers on their value. This approach has made us an industry leader with each product line we represent. We combine marketing expertise and industry knowledge to create demand for our supplier business partners. We help build brands.
Atlantic Plywood Corporation (APC)
Since 1974, Atlantic Plywood Corporation has delivered the highest quality and best value to our customers. This philosophy has helped us grow into a regional industry leader, distributing a wide range of quality hardwood plywood and panel products throughout the Eastern United States. Our many satisfied customers know that Atlantic Plywood offers not only dependable products and services but also a convenient, cost-effective partnership that helps their business grow.
Career Growth Opportunities
• Develop deeper expertise in ERP systems and enterprise application support
• Expand into roles focused on system administration, business analysis, or application management
• Gain experience with integrations, data governance, and advanced reporting tools
• Take on increasing responsibility in system improvement initiatives and cross-functional projects
• Build a strong foundation for long-term career growth within IT and business systems support
Ready to Build Your Future with Us?
Join a team where your hard work is recognized and rewarded. As a Parksite Associate, you'll gain valuable skills, work with quality products, and become part of an employee-owned company that invests in your success. We are Equal Opportunity Employers committed to building diverse and inclusive teams.
How to Apply
If you're ready to join a dynamic team in the wholesale building materials industry, we want to hear from you! Apply today and take the first step toward a rewarding career with growth potential.
Qualifications are a guide, not a checklist. If you think you can make an impact here, we want to hear your story.
Monday - Friday
8:00am - 5:00pm
Salary : $60,000 - $80,000