What are the responsibilities and job description for the Front Desk Clerk position at Parkside Plaza Condo U O A?
About the Role:
Parkside Plaza Condo Unit Owners Association in Silver Spring, MD is looking for a friendly and organized Front Desk Clerk to be the welcoming face of our residential community. This is a great opportunity to be at the heart of a vibrant condominium community where your customer service skills truly make a difference every day.
Responsibilities:
- Greet and assist residents, guests, and vendors in a professional and courteous manner
- Monitor building access and enforce community security protocols
- Answer and direct incoming calls, emails, and resident inquiries
- Manage package and mail receipt, logging, and resident notifications
- Maintain accurate visitor and activity logs throughout each shift
- Coordinate with property management and maintenance staff to address resident concerns
- Respond to emergencies and contact appropriate personnel as needed
Requirements:
- Prior front desk, concierge, or customer service experience preferred
- Strong verbal and written communication skills
- Ability to remain calm, professional, and courteous under pressure
- Basic computer proficiency including data entry and email communication
- Reliable, punctual, and able to work various shifts including weekends or evenings
- High school diploma or equivalent required
About Us:
Parkside Plaza Condo Unit Owners Association is a well-established residential community located in the heart of Silver Spring, MD, dedicated to providing a safe, welcoming, and well-maintained living environment for all residents. Our community is known for its strong sense of neighborly pride and commitment to excellent service. We take pride in a supportive team atmosphere where every staff member plays a vital role in making Parkside Plaza a place residents are proud to call home.
Salary : $16