Billing Supervisor

Do you enjoy making a difference in a patient’s life? Do you enjoy making a difference in your community? Come to work at Parkside! Where healing happens. Every day.

Parkside Psychiatric Hospital & Clinic is a comprehensive mental healthcare system providing acute in-patient care, residential treatment, and outpatient therapy. With a focus on society’s most vulnerable population, Parkside provides world-class mental health services focused on children and young people, ages 5 to 26. For over 65 years, Parkside’s physicians, therapists, and staff have provided state of the art, patient-centered care that propel families from hopeful to hope-filled. As a center of excellence, we cultivate talent and provide professional purpose. Together we facilitate healing, one patient at a time.

General Summary of Duties:

The Billing Supervisor is responsible for overseeing and coordinating all functions of the medical billing and coding department to ensure accurate and timely billing, maximization of cash flow, and compliance with payer regulations. This role plays a critical part in supporting the financial health of the psychiatric facility while maintaining positive relationships with patients, providers, and insurance companies.

Key Responsibilities:

• Department Oversight:
  • Supervise billing operations including coding, charge entry, claims submission, payment posting, A/R follow-up, and collections.
  • Monitor and resolve billing denials; develop action plans to reduce future denials.
  • Ensure compliance with HIPAA, payer guidelines, and internal policies.
• Revenue Cycle Management:
  • Analyze billing and claims for accuracy and completeness.
  • Prepare and review accounts receivable reports and reimbursement trends.
  • Collaborate with Finance on insurance contracts and financial reporting.
• Staff Leadership:
  • Train, supervise, and evaluate billing staff.
  • Assign duties and monitor productivity and accuracy.
  • Foster a collaborative and efficient work environment.
• Compliance & Auditing:
  • Conduct regular audits to ensure billing accuracy and compliance.
  • Stay current with changes in insurance rules, CPT/ICD codes, and documentation requirements.
  • Maintain documentation tools and coding libraries.

• Associate’s degree in Business Administration, Healthcare Management, or related field (Bachelor’s preferred).
• Minimum 5 years of experience in healthcare billing, preferably in behavioral health or psychiatric settings.
• Certified Professional Biller (CPB) or Certified Professional Coder (CPC) preferred.
• Proficiency in CPT, ICD-10, HCFA 1500, UB04, and EHR systems.
• Strong knowledge of Medicaid, Medicare, and commercial insurance billing.
• Excellent leadership, communication, and analytical skills.

Working Conditions:

• Office-based with frequent interaction with patients and staff.
• May require sitting for extended periods and occasional lifting of files or supplies (up to 30 lbs).
• Fast-paced environment with frequent interruptions and deadlines.

Benefits include:

• Medical, Dental, and Vision
• Generous Paid Time Off and Holidays
• 401K and match start immediately, and includes a generous match
• Company Paid Life Insurance and Disability and more!

We are an Equal Opportunity Employer!