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Dental Administrator

Parkside Family Dental
Cary, NC Full Time
POSTED ON 12/9/2025 CLOSED ON 12/26/2025

What are the responsibilities and job description for the Dental Administrator position at Parkside Family Dental?

```Job Overview:
If you are a dedicated and compassionate person, we are looking to add you to our team! As a Dental Administrator, you will play a crucial role in ensuring the smooth operation of our dental office and providing exceptional patient care. We are searching for someone who has experience in the dental field and is comfortable multitasking. Experience with Open Dental would be a plus.

As a Dental Administrator, the duties are shared with other admin team members, confirming appointments, directing correspondence letters from specialty offices, presenting treatment plans, scheduling appointments taking payments and verifying insurance benefits.

Duties:

  • Greet patients and visitors in a friendly and professional manner
  • Answer phone calls and schedule appointments
  • Collect patient information and update medical records
  • Coordinate with dental providers to ensure efficient patient flow
  • Assist with scheduling treatment and follow-up appointments
  • Handle patient inquiries and provide accurate information regarding services, insurance, and billing
  • Maintain cleanliness and organization of the reception area
  • Get accurate insurance breakdowns and update them in patient charts
  • Check patients out and discuss treatment plans
  • Take payments

Qualifications:

  • Ability to fill out task lists with all the vital information needed for appointment
  • Previous experience in a dental office
  • Proficient in using Open Dental is a plus
  • Strong administrative skills, including knowledge of phone systems and office equipment
  • Familiarity with dental terminology and procedures
  • Excellent communication skills, both verbal and written
  • Ability to prioritize tasks effectively
  • Detail-oriented with strong organizational skills is a MUST
  • Professional demeanor and customer service-oriented mindset

Benefits:

  • Competitive salary based on experience
  • Uniform reimbursement
  • Paid time off
  • $200 monthly medical incentive
  • Long term disability
  • Career development/growth opportunities
  • Dental Benefits for employee, spouse minor children
  • Fun scheduled team activities, we believe in working hard and enjoying this life we have been blessed with!

Our practice offers general dentistry services, oral surgery, implants and orthodontic services.

We are open 4 days a week for patient care. The position hours are M-TH 7:30AM -5:00pm. With alternating Fridays from 7:30AM-1:00PM.

If you are looking for an opportunity to make a difference in patients' lives while working in a supportive and fun team environment, we would love to hear from you. Apply today to join our dedicated team.```

Job Type: Full-time

Pay: $18.00 - $24.00 per hour

Education:

  • High school or equivalent (Required)

Experience:

  • Dental Treatment Plans: 1 year (Required)
  • Insurance verification: 1 year (Required)

Work Location: In person

Salary : $18 - $24

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