What are the responsibilities and job description for the Housekeeper II position at Parks Hospitality Group Inc?
Join Our Team as a Housekeeper at the DoubleTree by Hilton Raleigh-Cary!
At Parks Hospitality Group, we are looking for a detail-oriented Housekeeper to ensure the cleanliness and tidiness of guest rooms and public areas. This position involves performing advanced cleaning tasks to maintain a welcoming environment for guests, while upholding high standards of cleanliness and quality.
What You’ll Do:
- Provide exceptional customer service to all hotel guests, ensuring their comfort and satisfaction.
- Thoroughly clean assigned rooms, including sweeping, mopping, vacuuming, dusting, cleaning commodes, and changing linens.
- Replace linens and restock guest amenities as needed.
- Maintain cleanliness and organization of housekeeping carts.
- Follow safety and sanitation guidelines, using correct cleaning chemicals for designated surfaces.
- Report any maintenance issues or missing/damaged items through the hotel operations software.
- Handle lost and found items in accordance with hotel procedures.
- Ensure guest rooms are secure by keeping doors locked and reporting any security issues.
- Assist with special cleaning projects and tasks as assigned.
- Mentor and train new team members.
What You’ll Need:
- At least 2 years of hotel housekeeping experience.
- Strong attention to detail and commitment to cleanliness.
- Ability to work independently and prioritize tasks effectively.
- Good communication skills and the ability to collaborate with a team.
- Physical stamina to perform cleaning tasks for extended periods.
- Flexibility to work shifts, weekends, and holidays.
- High school diploma or equivalent.
- Knowledge of cleaning techniques and procedures.
Why You’ll Love Working Here:
- Competitive pay and comprehensive benefits, including medical and dental from day one for full-time team members.
- Paid time off (PTO) for all team members, because we value your well-being.
- Team Member Recognition Program to celebrate your achievements.
- Discounts on hotel stays and dining.
- Opportunities for personal and professional growth within Parks Hospitality Group, a company recognized as a Best Place to Work.
About Us:
At Parks Hospitality Group, we strive for excellence in everything we do. Our team is dedicated to delivering outstanding service and creating memorable experiences for our guests. We offer a supportive and collaborative environment that promotes growth and rewards hard work.
Location:
DoubleTree by Hilton Raleigh-Cary! | 500 Caitboo Avenue, Cary, NC 27518