Patient Service Representative

Parks Dermatology Center

Parks Dermatology Center provides premier quality care in a safe, confidential, and friendly environment. With over 80 employees across eight offices in Volusia and Flagler Counties, we specialize in skin cancer detection and removal while delivering exceptional aesthetic results through advanced, state-of-the-art techniques.

We are currently seeking a Patient Service Representative (PSR) with exceptional customer service skills for our Port Orange office. This position serves as the first point of contact for patients, ensuring they receive the highest level of service in a professional, compassionate, and welcoming atmosphere. You will work alongside a dedicated team of professionals for a highly regarded dermatology practice that truly puts patients first.

Qualifications

• Demonstrated ability to provide outstanding customer service in a fast-paced environment
• Strong understanding of medical terminology and insurance verification processes
• Highly organized with excellent attention to detail and accurate record-keeping skills
• Team player with a professional and positive attitude
• Proficient computer and data entry skills; able to learn new systems quickly
• Ability to multitask, prioritize, and maintain composure in a busy medical setting
• Excellent verbal and written communication skills
• Essential Job Functions
• Greet patients warmly and professionally

Job Requirements

• High school diploma, GED, or equivalent required
• Reliable transportation and ability to travel within Volusia/Flagler Counties
• Consistent, punctual, and dependable attendance required
• Must be able to lift up to 25 lbs. and navigate stairs as needed
• Manual dexterity required; ability to type at least 40 wpm
• Available to work 35–40 hours per week
• Office hours: Monday–Thursday 7:30 AM – 5:30 PM, Friday 7:30 AM – 1:00 PM
• Assist with special projects as needed
• Accurately enter patient data from intake forms and schedule appointments
• Create a welcoming environment and provide information about office procedures and services
• Scan and upload insurance cards and driver’s licenses into the EMR and practice management systems
• Perform administrative tasks such as scanning, faxing, and indexing documents into patient records
• Process requests for release of medical records in a timely and confidential manner
• Collect co-pays, deductibles, and deposits from patients
• Answer and direct calls on a multi-line phone system
• Communicate effectively and courteously with patients and all levels of staff
• Support clinical and administrative teams as needed
• Travel within Volusia and Flagler counties as required
• Why Join Parks Dermatology Center?

We offer career growth, stability, and excellent benefits, including:

• Seven (7) different health insurance plans to choose from
• Dental, Vision, and 401(k) options
• Seven (7) paid holidays per year
• Paid Time Off (PTO)
• Scrub allowance after a 90-day probationary period
• Career advancement opportunities and internal promotions
• Smoke-free workplace
• Background check and drug screening required

Parks Dermatology Center believes in providing premier quality care in a safe, confidential, and friendly environment. We provide our patients with the latest state-of-the-art techniques; we are experts in skin cancer detection and removal and strive for the best aesthetic results possible. Our office will provide the highest quality of medical, surgical, and cosmetic dermatology services in a warm and personal setting. Parks Dermatology Center LLC complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.

Job Type: Full-time

Pay: From $17.00 per hour

Expected hours: 35 – 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $17