What are the responsibilities and job description for the Collision Manager (59518) position at Parks Automotive Group?
Job Description
- Forecast goals and objectives for the department and strive to meet them.
- Strive for harmony and teamwork with all other departments.
- Trains, executes and holds all staff accountable for the Collision SOP (Standard Operating Procedures) at all times.
- Prepare and administer an annual operating budget for the body shop.
- Attend managers meetings as requested.
- Understand, keep abreast of and comply with federal, state and local regulations that affect Body Shop operations, such as hazardous waste disposal, OSHA right-to-know, etc.
- Hire, train, motivate, counsel, and monitor the performance of all Body Shop staff.
- Direct and schedule the activities of all Body Shop employees.
- Provide technical assistance as needed.
- Conduct meetings with Body Shop employees to discuss activities and problems of mutual interest.
- Monitor Body Shop technicians payroll records.
- Establish and maintain good working relationships with several insurance adjusters.
- Establish and maintain good working relationships with customers to encourage repeat and referral business.
- Supervise all activities of and communications with the wrecker service.
- Greet all customers promptly and give fair estimates on costs and time required for body work.
- Break down estimates into labor and parts before the job is started so that repair technicians are aware of time allowances.
- Quality-check completed jobs and handle all customer complaints.
- Keep abreast of new equipment and tools available and recommend purchases.
- Ensure that the work areas and customer waiting area are kept clean.
- Account for all documents; ensure that none are missing.
- Prepare final billing for completed repair orders.
- Collect accounts receivable for body repair work.
- Follow up on parts department orders to ensure parts availability.
- Understand, keep abreast of and comply with federal, state and local regulations that affect Body Shop operations such as hazardous waste disposal, right-to-know and environmental updates.
- Hold departmental meetings periodically to discuss areas of opportunity.
- Perform periodic reviews of employee performance.
Job Qualifications
- Ability to read and comprehend instructions and information.
- Two years of experience in an auto body repair facility.
- Working knowledge of body repair methods.
- One year of supervisory experience.
- Excellent communication and managerial skills.
- Ability to read and comprehend instructions and information.
- Valid driver license and good driving record.