What are the responsibilities and job description for the Business Development Center Representative position at Parks Automotive Group?
Company Description
Parks Automotive Group, founded by Hubert Parks in 1967, has set a high standard in the automotive industry, growing to serve communities across the Carolinas and Virginia. We are dedicated to providing exceptional customer service and a wide selection of vehicles, embodying our 'Parks Promise' of integrity, honesty, and transparency. Parks Automotive Group operates 13 locations, including dealerships in North Carolina, South Carolina, and Virginia, committed to delivering a premier car-buying experience.
Role Description
This is a full-time, on-site role located in Huntersville, NC. The Business Development Center Representative will be responsible for managing customer communications over the phone, ensuring customer satisfaction, and assisting with the sales process. Daily tasks include responding to customer inquiries, scheduling appointments, following up on leads, and maintaining a high level of customer service.
Qualifications
- Strong Phone Etiquette and Customer Service skills
- Excellent Communication and Customer Satisfaction skills
- Experience in Sales and ability to meet sales targets
- Ability to work in a fast-paced, team-oriented environment
- Proficiency with CRM systems is a plus
- High school diploma or equivalent required; Bachelor's degree is a plus
