What are the responsibilities and job description for the Lake Sakakawea State Park Seasonal Park Customer Service Associate position at Parks and Recreation?
Are you passionate about the outdoors, safety, and helping others? The Seasonal Park Customer Service Associate (CSA) plays a vital role in showcasing the state park’s history, beauty, and recreational opportunities while ensuring everyone has a safe and memorable experience. This position involves a mix of public interaction, greeting visitors, providing information on park fees and amenities, registering campers, working in our concession stores, and promoting activities. As a CSA, you may rotate between customer service, concessions, and entrance booth roles—keeping every shift active, social, and different.
No two shifts may be same!
All applications will be reviewed and scored on a weekly basis until all positions are filled.
Seasonal housing may be available!
Duties and Tasks
Key Responsibilities:
• Greet Park visitors in a friendly and professional manner
• Provide information about park amenities, trails, events, rules, and safety
• Collect entrance and camping fees; issue permits and receipts
• Register campers and day-use visitors using park systems
• Monitor visitor activity and report unusual events or emergencies
• Keep visitor areas, booths, and informational displays clean and organized
• Support park staff with light administrative tasks and special programs
• Rotate through different customer service stations to gain varied experiences
• Prepare and serve food and beverages following health and safety guidelines
• Operate point-of-sale (POS) systems for cash and card transactions
• Restock inventory and assist with inventory counts
• Maintain cleanliness and sanitation of concession areas, equipment, and dining spaces
• Assist with opening and closing duties, including setup, cleaning, and securing the area
• Provide visitors with friendly information about park amenities, programs, and events
• Report maintenance or safety concerns to supervisors promptly
What You’ll Gain:
• Meet new people and explore the park
• Build customer service, teamwork, and communication skills
• Get hands-on experience with food service, retail, and money-handling
• Enjoy fast-paced, fun shifts—no two days are the same
Minimum Qualifications
• Applicants must be at least 14 years of age or older.
• Strong Basic math and cash-handling abilities
• Ability to work independently and remain alert during long periods of inactivity
• Comfortable working outdoors in varying weather conditions
• Availability to work weekends, holidays, and flexible shifts
About Team ND
"Far and away the best prize life offers is the chance to work hard at work worth doing." - Theodore Roosevelt
More than 7,500 talented, hard-working people across sixty-three agencies have come together as Team North Dakota. At Team ND, we are driven to succeed through gratitude, humility, curiosity and courage. Our purpose is to empower people, improve lives, and inspire success. Join us in being legendary.
Total Rewards: The State of North Dakota is committed to providing team members with a strong and competitive rewards package that support you, your health and your family.
Considering a new position on Team ND? How does your current position stack up? Use our Total Rewards Calculator to estimate.
How To Apply:
Apply online via the North Dakota Job Seekers website. Applications must be submitted by 11:59 PM on the closing date.
Your application must include:
• Resume
• Three professional references
Need assistance with your application? Contact recruiter@nd.gov or 701-328-3290 for all technical issues.
For reasonable accommodations or questions about recruitment/selection, contact La Tonya Stocks, PHR at lastocks@nd.gov or 701-328-7807.
TTY users may use Relay North Dakota at 711 or 1-800-366-6888.
Please note:
• Applicants must be legally authorized to work in the United States. North Dakota Parks and Recreation do not provide sponsorship of any kind.
• A background check and criminal investigation are required for this position.
Equal Employment Opportunity
The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex (including sexual orientation and gender identity), genetics, religion, age or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act.
As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. § 23-12-10.