What are the responsibilities and job description for the Parking Lot Attendant position at ParkMB?
Parking Lot Attendant
Company: ParkMB
Location: Myrtle Beach, SC
Schedule: Part-time and Full-time Seasonal
Why Work With ParkMB
ParkMB is a fast-paced parking operations company serving Myrtle Beach visitors, locals, and businesses throughout the busy tourism season. We are seeking energetic, dependable Parking Lot Attendants who enjoy working outdoors, interacting with people, and staying active throughout the workday.
This role is ideal for someone who thrives in a high-energy environment, enjoys customer interaction, and can remain professional under pressure. Parking Lot Attendants play a critical role in helping customers navigate parking lots, understand electronic payment options, and maintain a positive first impression of the parking experience.
This is not a desk job. This is a physically demanding outdoor position requiring employees to work in extreme heat and weather, remain active throughout scheduled shifts, and handle difficult customer interactions professionally. Reliable attendance is non-negotiable.
What You’ll do
Parking Lot Operations & Traffic Direction
- Monitor traffic and actively wave approaching vehicles into the parking lot to maximize occupancy and customer flow
- Maintain visible, energetic, and professional engagement with passing drivers to encourage lot usage
- Direct vehicles into designated parking areas safely and efficiently
- Monitor traffic flow and assist with congestion during high-volume periods
- Ensure customers understand parking procedures and lot entry requirements
- Maintain awareness of lot capacity and operational needs
- Support smooth entry and exit flow throughout the shift
Customer Service & Parking Support
- Greet customers in a professional and friendly manner
- Explain parking rates, electronic payment methods, and lot policies clearly
- Assist customers with pay stations and scan-to-pay technology
- Answer general questions regarding parking operations and nearby areas
- Maintain a helpful and professional presence while representing ParkMB
Customer Conflict Management
- Handle upset or frustrated customers professionally and calmly
- Maintain composure during stressful or confrontational interactions
- Refer escalated customer issues to management when appropriate
- Communicate parking policies clearly and consistently
- Maintain professionalism even during difficult customer interactions
Lot Appearance & Maintenance Support
- Pick up trash and debris throughout parking facilities
- Perform light landscaping and lot appearance maintenance as assigned
- Monitor lot cleanliness and report maintenance concerns
- Help maintain a safe and welcoming environment for customers
- Support overall presentation and upkeep of parking facilities
Team Support & Reliability
- Maintain reliable attendance and punctuality during scheduled shifts
- Communicate effectively with supervisors and team members
- Adapt to changing operational needs and seasonal traffic volume
- Support additional operational tasks as assigned
- Contribute to a team-oriented and customer-focused work environment
What We’re Looking For
Required:
- Must be at least 17 years old
- High school diploma or GED required
- Ability to work outdoors for extended periods in extreme heat, humidity, and changing weather conditions
- Ability to stand, walk, and remain physically active and alert throughout scheduled shifts
- Strong customer service and communication skills
- Ability to maintain a professional appearance and demeanor in a high-visibility customer-facing environment
- Ability to remain calm and professional during difficult customer interactions
- Ability to handle confrontation and stressful situations professionally
- Reliable attendance and punctuality are required and considered essential functions of the position
- Ability to work independently and follow operational procedures
- Ability to perform light physical labor, including trash pickup and light landscaping tasks
- Ability to work evenings, weekends, holidays, and seasonal schedules as needed
- Background check required
Preferred:
- Previous customer service experience
- Previous experience working outdoors or in physically demanding environments
- Experience in parking operations, hospitality, tourism, events, or traffic direction
- Experience handling cashless payment systems or customer transactions
Work Schedule & Environment
- Part-time and full-time seasonal positions available
- Opportunity for year-round employment based on performance and operational needs
- Typical shifts include:
- 9:00 AM – 4:00 PM
- 4:00 PM – 10:00 PM (may extend to Midnight during busier periods)
- Hours of operation are generally 9:00 AM – Midnight, with schedules varying by season
- Outdoor work environment with prolonged exposure to heat, humidity, sun, and changing weather conditions
- Umbrella, stool, and water are provided, but employees should expect physically demanding working conditions
- Position requires extended periods of standing, walking, directing traffic, and interacting with customers
- High-volume environment during peak tourism, weekends, holidays, and special events
- Position requires employees to remain physically active, alert, and customer-focused throughout scheduled shifts
Compensation & Benefits
- Starting pay: $13.00 per hour
- Seasonal position; benefits are not currently offered
- Opportunities for additional hours and/or year-round employment based on performance and operational needs
- Fast-paced, team-oriented environment with opportunity for growth into year-round roles
What Makes Us Different
- Prime Myrtle Beach locations – Convenient parking throughout the Boardwalk District and Family Kingdom areas with high daily traffic and visibility
- Fast-paced outdoor environment – Active, high-energy work that keeps you moving throughout the day
- Customer-focused operations – Employees play a direct role in creating a positive parking and visitor experience
- Team-oriented culture – Work closely with supervisors and team members to keep operations running smoothly during busy tourism periods
- Growth opportunity – Seasonal positions with potential for additional hours and/or year-round opportunities based on performance
- Tourism-driven atmosphere – Be part of the fast-moving Myrtle Beach hospitality and entertainment environment during peak season
Job Types: Full-time, Part-time, Seasonal, Temporary
Pay: From $13.00 per hour
Benefits:
- Employee discount
Application Question(s):
- Q1 RESPONSE REQUIRED: This position requires working outdoors in extreme heat, humidity, and changing weather conditions for extended periods of time. Are you comfortable working in these conditions?
- Q2 RESPONSE REQUIRED: This role requires standing, walking, directing traffic, and remaining physically active and alert throughout scheduled shifts. Are you able to perform these physical job duties?
- Q3 RESPONSE REQUIRED: This position requires regular customer interaction, including handling upset or frustrated customers professionally. Are you comfortable working in a high-volume customer-facing environment?
- Q4 RESPONSE REQUIRED: This role requires availability for evenings, weekends, holidays, and seasonal schedules. Are you able to work a flexible schedule as needed?
- Q5 RESPONSE REQUIRED: What are your pay expectations for this role?
Education:
- High school or equivalent (Required)
Location:
- Myrtle Beach, SC 29577 (Required)
Work Location: In person
Salary : $13