What are the responsibilities and job description for the Member Services Assistant position at Parkinson Place?
Company Description
Parkinson Place, located in Sarasota, Florida, is a non-profit dedicated to improving the quality of life for individuals with Parkinson’s and their caregivers. The center provides a variety of evidence-based group programs, educational sessions, and support groups aimed at empowerment and well-being.
Role Description
As a Member Services Assistant, you will play a key role in providing support to members and ensuring exceptional service experiences. This full-time, on-site position located in Sarasota, FL, involves greeting members in a friendly and welcoming manner, answering and directing phone calls, setting up rooms, coordinating program menus and sponsors, posting social media updates, and assisting with fundraising events. You will contribute to the smooth execution of the center’s services and programs while maintaining effective communication with members and staff.
Qualifications
- Strong interpersonal skills and a professional, compassionate approach to member interactions
- Excellent verbal and written communication abilities
- Proven track record in delivering exceptional customer service and ensuring customer satisfaction
- Experience with administrative assistance and organizational skills to manage daily tasks efficiently
- Proficiency in office applications and ability to manage schedules and records
- Commitment to teamwork, reliability, and maintaining a positive work environment
- Familiarity with Canva, event planning and social media marketing is a plus