Marketing and Sales Support Manager

Location: Memphis, TN (or platform location)
Department: Sales and Marketing
Reports To: Jim Price, Vice President of Sales

Position Overview

The Marketing and Sales Support Manager will play a critical role in supporting the Endurant Disaster Recovery platform’s growth initiatives. This position is responsible for supporting the Business Development team, coordinating marketing and branding initiatives, and assisting in the execution and reporting of digital marketing and SEO campaigns.

This role serves as the operational hub between the sales team, marketing partners, and internal leadership. The ideal candidate is highly organized, detail oriented, proactive, and capable of managing multiple priorities in a fast-paced environment.

The Sales and Marketing Administrator ensures that the sales team has the tools, information, and marketing support needed to drive new business development and strengthen the Endurant brand across all markets.

Key Responsibilities

Sales Team Support

Provide day to day operational support to the Business Development team to ensure efficiency and productivity.

Responsibilities include:

• Assist Business Development representatives with administrative tasks and coordination
• Support proposal preparation, bid documentation, and client presentation materials
• Coordinate scheduling, meeting logistics, and follow up communications
• Maintain and update sales collateral, presentations, and marketing materials
• Track sales activity and support reporting through CRM systems
• Assist with onboarding materials and tools for new sales team members
• Ensure BD team members have access to updated marketing materials, case studies, and branding assets

The objective is to allow Business Development personnel to focus on relationship building and revenue generation, while administrative and coordination tasks are handled efficiently.

CRM and Sales Operations Support

Support the ongoing implementation and optimization of CRM systems used by the platform.

Responsibilities include:

• Maintain data integrity within the CRM system (HubSpot and PSA integration)
• Assist with tracking sales activities, deal flow, and client engagement
• Support CRM adoption and activity logging by the BD team
• Generate and distribute sales reports and dashboards
• Assist leadership with tracking key sales KPIs and pipeline performance
• Identify data gaps or reporting issues and work with leadership to correct them

This role will help ensure the platform maintains best in class sales visibility and reporting.

Digital Marketing and SEO Support

Assist in executing and supporting the company’s digital marketing strategy and SEO initiatives.

Responsibilities include:

• Coordinate with the company’s SEO and digital marketing agency
• Track and report on marketing performance metrics such as lead volume, conversion rates, and campaign performance
• Assist with gathering data and insights for agency reporting and internal leadership reviews
• Ensure timely communication between internal stakeholders and external marketing partners
• Help maintain consistency in messaging, campaigns, and marketing assets across all platform locations

This role will help ensure the company receives maximum value from its digital marketing investments.

Content Creation and Marketing Support

Support the creation and distribution of content used in digital marketing, brand awareness, and client engagement.

Responsibilities include:

• Assist with creating content for blogs, website updates, and SEO campaigns
• Coordinate social media posts and LinkedIn marketing efforts
• Assist in developing marketing materials such as case studies, newsletters, and client communications
• Support the creation of presentations, sales sheets, and promotional materials
• Coordinate marketing campaigns and email communications

The objective is to create consistent, valuable content that strengthens the Endurant brands.

Branding and Platform Marketing

Support brand development and marketing consistency across the Endurant platform.

Responsibilities include:

• Assist with maintaining brand standards and guidelines
• Coordinate brand assets including logos, templates, and marketing materials
• Support marketing initiatives across multiple markets and operating companies
• Help maintain consistency in messaging across websites, presentations, and marketing materials
• Assist with brand rollout for acquisitions and new markets

This role will support the continued development of the Endurant Disaster Recovery platform brand.

Reporting and Analytics

Support sales and marketing leadership by providing meaningful reporting and insights.

Responsibilities include:

• Assist in building and maintaining sales and marketing performance reports
• Compile weekly and monthly reports on marketing performance and sales pipeline activity
• Track key marketing KPIs including lead sources, website traffic, and campaign performance
• Support leadership meetings by preparing data and reporting materials