Service Dispatcher

Be the heart of our team at Parker Heating and Air in Parker, CO!

Are you ready to join a company that values your skills and rewards your dedication? As our full-time Service Dispatcher, you'll enjoy a competitive pay range of $18-$32/hour and incredible benefits, including:

• 100% paid health insurance
• 100% paid Aflac supplemental insurance
• 401(k) plan with up to 5% company match
• Paid vacations
• New company vehicles and equipment
• Flexible working hours
• Company partiesevents

Your ability to stay organized, communicate effectively, and provide exceptional customer service will shine in this role. If you thrive in dynamic environments and enjoy being the backbone of a team, this is your chance to make an impact every day.

WANT TO KNOW MORE ABOUT OUR FAMILY-ORIENTED BUSINESS?

We are a customer-focused heating, air-conditioning, and plumbing company for which excellence has been our hallmark since 2002. From winter's chill through the dog days of summer, our primary goal is to keep our clients' homes, throughout the southeast Denver Metro Area, comfortable for them and their families. But, that's just the beginning! We also offer them peace-of-mind as we ensure that their equipment operates safely, saves them money on their fuel bills, and delivers relief to those with allergies.

We take special pride in the people we train and employ, a fact that is obvious in their attitude and integrity. We wouldn't have received a 2017 Angie's List Super Service Award and a 2019 Nextdoor Neighborhood Favorite Award without them! In order to attract and retain such awesome employees, we offer top pay, nice incentives, great benefits, extra perks, and opportunities to learn and advance in their career. We are an in-house testing facility for NATE certification and provide it to our employees at no charge.

DO YOU MEET THESE QUALIFICATIONS?

• Working knowledge of ServiceTitan
• Experience with Microsoft Office, email, and internet
• First-class customer service skills
• Phone skills
• Communication skills (in-person and over the phone)
• Organizational and time management skills
• Attention to detail skills
• A desire to learn
• Ability to consistently commute to Parker, CO
• Dispatching experience (preferred)
• Familiarity with the HVAC industry is preferred

WHAT WILL YOU DO AS A SERVICE DISPATCHER?

As our Service Dispatcher, your day is a rewarding mix of multitasking and meaningful work. Each day, you will:

• Dispatching and scheduling service calls to field technicians to provide prompt, convenient service and time/mileage-efficient routes for technicians.
• Updating and informing clients on maintenance requirements and new services.
• Use ServiceTitan software to take customer calls, ensure that our clients are heard, and receive the best customer service possible.
• Providing basic office duties

READY TO APPLY AND ADVANCE YOUR CAREER?

If you think this Service Dispatcher job is a fit for what you are looking for, great! Applying is a snap. Simply fill out our initial 3-minute application. Good luck!