What are the responsibilities and job description for the Sales Correspondent I-FSC position at Parker Hannifin Corporation?
Position Summary
Duties/Responsibilities:
Will have direct contact with external customers and Parker salespeople.
Will give Customer price quotations and process credits.
Keep appropriate departments informed of customer requirements and problem areas.
Process internal and external emails, schedules and releases on a timely basis.
Responsible for entering customer's purchase orders via mainframe.
Responsible for entering customer complaints and ATRs.
Required Skills/Abilities
Excellent communication skills both written and verbal.
Proficient in the use of personal computer and mainframe programs.
Excellent telephone and general communication skills.
Excellent math skills.
Sensitivity in dealing with customer conflicts.
Strong interpersonal skills. Ability to effectively work with people in a team environment as well as various levels of the organization.
Previous customer service experience is beneficial.
High School Graduate with emphasis on office procedures, interpersonal communications and computer skills.
Basic MS Office Programs.
Education and Experience:
Previous customer service experience is beneficial.
High School Graduate with emphasis on office procedures, interpersonal communications and computer skills.
Additional Comments:
The job description is intended to describe the general nature of this position and is not an all-inclusive list of duties performed by employees assigned to this position. The Company reserves the right to modify the work assignments and/or to make reasonable accommodations so that qualified employees can perform the essential functions.
Parker Hannifin
Parker Hannifin is a Fortune 250 global leader in motion and control technologies. For more than a century, we've enabled engineering breakthroughs that make energy cleaner, transportation safer, medical treatments more effective, and manufacturing more efficient.
With empowered team members in more than 40 countries, Parker serves customers across aerospace & defense, energy, HVAC & refrigeration, in-plant & industrial equipment, off-highway and transportation.
Our scale is global, but our purpose is personal. We enable breakthroughs that improve lives, strengthen communities and create a brighter future.
Our Purpose - Enabling Engineering Breakthroughs that Lead to a Better Tomorrow - comes to life through our people-first culture where teamwork drives performance, inclusion fuels innovation and growth is encouraged. This environment fosters collaboration and empowers team members from engineering and manufacturing to finance, supply chain, human resources, information technology and beyond.
By combining deep expertise with an entrepreneurial spirit, we help customers succeed in markets that demand performance, reliability, and sustainability.
As we look to the future, Parker is advancing initiatives in energy efficiency and sustainability while developing the next generation of talent and leaders to engineer a better tomorrow.
Equal Employment Opportunity
Additional Comments:
The essential functions have been provided as example of the type of work performed by employees assigned to this job classification. The company reserves the right to modify the work assignments and/or to make reasonable accommodations so that qualified employees can perform the essential functions. The job description is not intended to be an inclusive list of duties and responsibilities. It is intended to describe the general nature of the position.
Parker is an Equal Opportunity and Affirmative Action Employer. Parker is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law. However, U.S. Citizenship, Permanent Residency or other appropriate status is required for certain positions, in accord with U.S. import & export regulations.
("Minority / Female / Disability / Veteran / VEVRAA Federal Contractor")
If you would like more information about Equal Employment Opportunity as an applicant under the law, please go to Employees & Job Applicants | U.S. Equal Employment Opportunity Commission
Parker is an Equal Opportunity and Affirmative Action Employer. Parker is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law. U.S. Citizenship/Permanent Resident is required for most positions.