What are the responsibilities and job description for the Front Desk Associate position at Parker County Gastroenterology?
Job Summary
We are seeking an energetic and detail-oriented Front Desk Associate to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and support office management tasks to ensure a smooth and professional environment. Your positive attitude and organizational skills will help create a welcoming atmosphere for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your administrative expertise while contributing to a dynamic team.
Duties
- Greet visitors, clients, and staff with professionalism and enthusiasm, ensuring a positive first impression
- Answer multi-line phone systems promptly, directing calls accurately and courteously using proper phone etiquette
- Manage appointment scheduling and calendar management for various departments or professionals
- Handle insurance co-pays and deductibles.
- Perform data entry, filing, and maintain organized records using Microsoft Office, Google Workspace, and other office management tools
- Handle incoming correspondence, emails, and inquiries with efficiency and clarity
- Assist with clerical duties including typing reports, proofreading documents, and maintaining accurate records of all activities
Experience
- Previous office experience or administrative support roles demonstrating strong organizational skills
- Familiarity with front desk operations in medical or dental settings is a plus
- Proven ability to manage multi-line phone systems and provide excellent customer support
- Bilingual skills are highly desirable to serve diverse client needs effectively
- Proficiency in computer literacy including Microsoft Office (Word, Excel), Google Workspace (Gmail, Calendar), and data entry tools
- Strong time management skills with the ability to prioritize tasks efficiently in a fast-paced environment
Join us as a Front Desk Associate to be the friendly face that keeps our office running smoothly! Your dedication to excellent customer service combined with your organizational prowess will make a meaningful impact every day. We’re committed to supporting your growth through a collaborative work environment where your skills shine.
Pay: $18.00 - $20.00 per hour
Benefits:
- Paid time off
Work Location: In person
Salary : $18 - $20