Fiber Optic Project Coordinator

About the position Responsibilities • Input all new dig tickets and track progress. • Update the street sheet and send out the daily schedule every morning. • Add and manage all QC tickets to ensure project standards are met. • Address all customer complaints promptly and professionally. • Conduct rock reviews and evaluate project milestones. • Upload Daily Progress Reports (DPRs) to Site Tracker. • Add and manage sub chargebacks on Airtable. • Onboard and maintain relationships with new subcontractors and satellite teams. • Handle line strikes and insurance claims. • Manage sub billing and customer invoicing. • Collaborate with the engineering team using Net PMD software. • Answer questions from the design team or other engineering companies. • Upload designs, assist with proofing shapefiles and prints, and communicate between the customer and design team for corrections. • Handle Traffic Control, contractor registrations, and manage permitting portals. • Ensure proper access, regular updates, and provide Airtable IT support. • Manage Site Tracker and update dates in the PM tracker. • Create and submit red lines and as-builts. • Manage Customer SharePoint and submit closeout packages. • Download and upload construction drawings, splice MOPs, and shapefiles. Requirements • Bachelor's degree in project management, telecommunications, or a related field (preferred). • Minimum 2-3 years of experience in project coordination, preferably in fiber optics, construction, or telecommunications. • Proficiency in Airtable, Site Tracker, and similar project management tools. • Familiarity with Net PMD or equivalent engineering software (preferred). • Strong knowledge of fiber optic construction processes. • Excellent time management and multitasking abilities. • Detail-oriented with a focus on accuracy in documentation and scheduling. • Strong written and verbal communication skills for addressing customer concerns and coordinating with teams. • Ability to build and maintain strong relationships with subcontractors and stakeholders. • Proactive in resolving issues such as insurance claims, line strikes, and chargebacks. Nice-to-haves • Experience in construction management software. • Knowledge of quality control procedures. Benefits • Competitive salary and benefits package. • Opportunity to work in a fast-paced and innovative environment. • Room for growth and professional development within the organization. • Collaborative and supportive team culture.