HIV Services Associate Director (LCSW-C)

• Supervise licensed social workers and other program support staff.
• Master CAREWare operations and serve as backup for imports from EMR and uploads to the state CAREWare system.
• Review client-level data reports and progress in achieving Ryan White work plan/scope goals during staff supervisions.
• Maintain a list of all active patients and appropriate follow-up by case managers.
• Monitor the viral load suppression status of HIV positive patients.
• Audit client electronic charts for updated eligibility, assessments, treatment plans, and referrals to primary care and other health and support services.
• Verify new intakes and referrals/transfers to Non-Medical Case Management.
• Monitor co-morbid clients with substance use and mental health disorders and compliance with treatment and care.

• Develop an annual Quality Management Plan and quarterly updates; oversee PDSAs (Plan, Do, Study Act) and semi-annual performance improvement reports.
• Revise Hidden Garden policies and procedures manual, and workflows.
• Facilitate training and development sessions.
• Monitor swipes and approve requests for leave.
• Monitor weekly time and effort reports.
• Complete performance appraisals for clinical and support staff.
• Participate in the recruitment and hiring process.
• Provide backup psychotherapy for clients/household members needing professional counseling.
• Facilitate HIV group sessions when needed.
• Monitor contact with new and potential outreach partners and attend meetings with Outreach staff to develop and build referral relationships.
• Participate in Ryan White grantor meetings as required.

• Master’s degree in social work with an LCSW-C licensure and supervisor certification.
• Four years’ experience working in a social service environment; one year in an administrative or supervisory capacity.
• Relevant experience and sensitivity to HIV/AIDS; African Americans and other vulnerable populations and the issues faced.
• An awareness of Ryan White standards of care and clinical quality management practices.

• Motivated, organized, and detail-oriented.
• Strong interpersonal and communication skills (both verbal and written).
• Ability to multitask and handle several program components at one time.
• Ability to meet deadlines and to function independently under dynamic circumstances is critical.
• Proficient computer skills, including experience with Microsoft Office applications – specifically Excel, Word, Access, and Outlook- are required.

Federally-qualified, community-based health centers (FQHC) serve at the core of the nation’s health care system, providing health care services and delivering high-quality, cost-effective, and accessible primary and preventative care to all individuals regardless of their ability to pay. A proven and effective model, Park West Health System has been providing holistic healthcare and dental services for more than 45 years through its physicians, nurse practitioners, physician assistants, care coordinators, and certified nurse midwives. Park West, a not-for-profit FTCA-deemed health center, also provides treatment to the whole patient, organizing care and managing chronic diseases through its network of social workers and community health providers.