What are the responsibilities and job description for the Parking Facility Supervisor (62106) position at PARK PLACE OPERATIONS INC?
Parking Supervisor – Fast Park
Pay Rate: $17.00 – $18.00 per hour
Schedule: Must be able to work evenings and weekends; schedule flexibility required
Job Purpose
The Parking Supervisor oversees the daily operations of a Fast Park parking facility to ensure efficient operations, excellent customer service, and a safe, well-organized environment. This role is responsible for supervising staff, maintaining operational standards, and ensuring compliance with company policies and procedures.
Key Responsibilities
- Greet customers and assist with parking procedures, directions, questions, and issue resolution
- Manage traffic flow within the parking facility to maximize space utilization and minimize congestion
- Supervise parking attendants, including training, scheduling support, and performance feedback
- Monitor facility security and report suspicious activity or safety concerns
- Enforce parking regulations and company policies, issuing warnings or citations when necessary
- Handle cash and credit card transactions, ensuring accurate accounting and reconciliation
- Maintain cleanliness and organization of the facility, including light cleaning and reporting maintenance needs
- Assist with shuttle operations to ensure timely and efficient customer transportation
- Deliver exceptional customer service and professionally resolve customer complaints
- Communicate effectively with staff, management, and customers
- Complete daily reports and administrative tasks as required
- Adhere to all safety policies and promote a safe work environment
- Perform other duties as assigned by management
Employee Benefits
- Medical coverage (PPO or HDHP options)
- Dental
- Vision
- Health Savings Account (HSA)
- Basic Life / AD&D
- Supplemental Life / AD&D
- Disability Insurance
- Employee Assistance Program (EAP)
- 401(k) Retirement Savings Plan
- Paid Time Off (PTO)
- Holiday Pay
Qualifications:
Required Education:
- High School Diploma or equivalent
Required Experience:
- Minimum of 1 year of experience in customer service, preferably in a parking or hospitality environment.
- Experience handling cash and credit card transactions.
- Experience with basic computer operations, including data entry and report generation.
Required Skills and Abilities:
- Excellent communication and interpersonal skills, with the ability to interact effectively with customers, colleagues, and supervisors.
- Strong problem-solving skills and the ability to handle customer complaints and difficult situations with professionalism and tact.
- Ability to work independently and as part of a team.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Ability to stand for extended periods and work outdoors in various weather conditions.
- Ability to follow established procedures and guidelines.
- Ability to maintain a professional appearance and demeanor at all times.
- Basic math skills.
- Ability to operate parking-related equipment (e.g., ticket dispensers, gates).
- Ability to read and interpret maps and directions.
- Ability to maintain accurate records.
- Ability to work flexible hours, including weekends and holidays.
- Valid driver's license and clean driving record (may be required depending on specific job duties).
- Ability to understand and follow safety regulations.
Salary : $17 - $18