Property Manager

Company Description Park Place Holdings is a fast-growing, vertically integrated commercial real estate investment firm based in Northeast Wisconsin. We own and operate a diversified portfolio

of office, retail, mixed-use, and multifamily assets, and we are actively acquiring,

repositioning, and developing new opportunities.

We do not operate like a traditional real estate company. We move fast. We think like

owners. We expect excellence.

Our culture is built on:

• Stewardship
• Integrity
• Ownership
• Clear communication
• Urgency and focus
• Curiosity and innovation

We are building a company that leverages technology, operates with discipline (EOS), and

delivers a best-in-class experience for tenants, vendors, and team members.

Role Description We're looking for someone who can own the day-to-day operational performance of our properties while delivering an exceptional tenant experience. This role sits at the intersection of tenant relations, property operations, maintenance coordination, vendor management, and portfolio performance. The position will be based in DePere, but will regularly be onsite at our properties across Green Bay and Fox Cities.

You will work closely with leadership, leasing, accounting, construction, and operations teams to ensure our properties are operating efficiently, our tenants are well-served, and our assets are positioned for long-term success.

This role is responsible for creating consistency, accountability, and responsiveness across the portfolio while helping build systems that support continued growth.

If you enjoy solving problems, building relationships, improving processes, and taking ownership, you'll fit right in.

Key Responsibilities

1. Tenant Relations & Experience

• Serve as the primary point of contact for tenants across assigned properties
• Deliver a best-in-class tenant experience through responsiveness, professionalism, and follow-through
• Coordinate move-ins, move-outs, lease renewals, and ongoing tenant communication
• Resolve tenant concerns quickly and effectively
• Build strong long-term relationships that improve tenant retention and satisfaction

2. Property Operations

• Oversee daily operations across assigned office, retail, mixed-use, and multifamily properties
• Conduct regular property inspections to ensure assets remain clean, safe, functional, and well-maintained
• Identify operational issues proactively before they become larger problems
• Coordinate maintenance requests and ensure timely completion
• Support implementation of operational systems and process improvements

3. Vendor & Maintenance Management

• Coordinate vendors, contractors, and maintenance personnel across the portfolio in collaboration with the Director of Operations
• Ensure work is completed on time, within budget, and to company standards
• Obtain bids and assist with vendor selection and negotiations
• Track service requests and projects from initiation through completion
• Establish accountability and performance expectations with vendors

4. Financial & Administrative Oversight

• Assist with annual budgets, invoice approvals, and expense tracking
• Oversee 5 year capital planning
• Monitor operational expenses and property performance metrics
• Support rent collection efforts and delinquency follow-up
• Maintain accurate property records, tenant files, and operational documentation
• Provide timely updates and reporting to leadership

5. Cross-Functional Collaboration

• Partner closely with leasing, operations, accounting, construction, and leadership teams
• Assist with property tours and tenant onboarding when needed
• Assist with due diligence of new acquisitions
• Support leasing efforts by ensuring spaces and properties are presented professionally
• Improve communication and operational alignment across departments
• Help develop scalable systems that support portfolio growth

6. Operational Leadership & Continuous Improvement

• Take ownership of assigned properties as if they were your own
• Identify opportunities to improve efficiency, tenant satisfaction, and operational performance
• Recommend and implement process improvements
• Help build systems and standards that support long-term portfolio growth
• Drive accountability through strong communication and follow-through

Why This Role Is Unique

You won't be confined to a traditional property management role. You'll have direct exposure to ownership, acquisitions, development, leasing, and strategic decision-making inside a growing real estate investment company.

• Direct exposure to ownership and key decision-makers
• Opportunity to shape systems and operational processes
• Work across office, retail, mixed-use, and multifamily assets
• High impact on a growing commercial real estate portfolio
• Opportunity to help define the tenant experience and operational standards
• Be part of a company that is redefining what it means to be a landlord

What We're Looking For

We're looking for someone who combines strong people skills with operational

discipline—someone who can manage multiple priorities, communicate effectively, and

execute at a high level without constant oversight.

The ideal candidate will bring:

• Experience in property management, real estate operations, hospitality, customer service, or related operational roles
• Strong communication, customer service and interpersonal skills
• Exceptional organizational ability and follow-through
• Ability to manage multiple priorities in a fast-paced environment
• Strong problem-solving skills and ownership mentality
• Experience coordinating vendors, maintenance, and operational workflows
• Comfort working directly with tenants, leadership, and external partners
• High attention to detail while maintaining a big-picture perspective
• A proactive mindset focused on solutions, not just problems
• Strong technology proficiency and comfort learning new systems

Bonus:

• Commercial or multifamily property management experience
• Experience with Yardi or similar property management software
• Understanding of leasing operations and tenant relations
• Experience working within entrepreneurial or high-growth organizations
• Budgeting and financial management experience related to property operations

What Winning Looks Like (12–24 Months)

• Tenant response times consistently meet company standards
• Tenant satisfaction and retention improve across assigned properties
• Maintenance requests and work orders are completed efficiently and professionally
• Properties consistently score well on inspections and operational reviews
• Vendors are accountable, responsive, and performing at a high level
• Operational systems become more scalable and efficient
• Leadership has clear visibility into property performance and operational issues
• Assigned properties operate smoothly with minimal oversight
• Tenant concerns are addressed proactively before they become larger problems
• You are viewed as a trusted operational leader within the organization

Our Mission

To use real estate investing and development to honor God, express creativity, and serve

our families, customers, and communities.