What are the responsibilities and job description for the Dental Patient Coordinator - 2 years exp position at Park Place Dental Group?
Patient Coordinator
Park Place Dental Group | Full-Time
Help patients understand their care—and feel confident taking the next step.
At Park Place Dental Group, a great patient experience goes beyond a friendly welcome. It means helping patients understand their recommended treatment, navigate financial questions, and feel supported along the way.
We’re looking for an experienced Patient Coordinator with a strong background in dental treatment plan presentation. You know how to turn a detailed treatment plan into a clear, comfortable conversation—and help patients move forward with care.
Since 2003, Park Place has invested in our patients, our people, and the technology that helps us care for both. You’ll join a supportive, family-friendly team that values kindness, ownership, and continued growth.
What You’ll Do
- Present treatment plans clearly, explaining the doctor’s recommendations, treatment sequence, estimated costs, and next steps.
- Help patients understand insurance estimates, out-of-pocket expenses, payment options, and available financing.
- Listen to patient concerns, answer questions within your role, and involve the clinical team when needed.
- Follow up thoughtfully on unscheduled treatment, helping patients work through barriers to care.
- Coordinate appointments with the clinical team to support treatment timing and scheduling needs.
- Document treatment discussions, financial arrangements, and follow-up accurately.
- Create a welcoming, organized experience from the first conversation through checkout.
What You’ll Bring
- Dental office experience and demonstrated experience presenting treatment plans are required.
- Strong knowledge of dental procedures, terminology, insurance benefits, and patient financial arrangements.
- Confidence discussing comprehensive treatment and costs with clarity, empathy, and professionalism.
- The ability to build trust and guide conversations without making patients feel pressured.
- Strong organization, attention to detail, and consistent follow-through.
- A dependable, self-motivated approach and a willingness to keep learning.
- Comfort using dental practice management software; Denticon experience is a plus.
Why You’ll Love It Here
- A supportive team that cares about patients and each other.
- Modern technology to support excellent care.
- Continuing education and professional development.
- Opportunities to grow across our multi-location dental group.
- A positive, family-friendly environment where your contributions matter.
The Perks
- Medical insurance and dental coverage.
- Paid time off.
- Retirement plan.
- Employee discounts.
- Opportunities for advancement.
If you’re skilled at presenting treatment and passionate about helping patients move forward with confidence, we’d love to meet you. Apply with your resume!
Job Type: Full-time
Pay: $21.00 - $24.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Paid time off
- Referral program
- Retirement plan
Experience:
- Dental office: 1 year (Required)
Work Location: In person
Salary : $21 - $24