What are the responsibilities and job description for the Substance Abuse Coordinator position at Park Place Behavioral Healthcare?
ESSENTIAL DUTIES AND RESPONSIBILITIES:
The Duties and Responsibilities reflect the general details considered necessary to describe the principal functions of the job and shall not be construed as a detailed description of all related work assignments that may be inherent to the job.
- Answer all substance abuse routed calls.
- Coordinate all levels of substance abuse Outpatient care & refer to appropriate department.
- Schedule all new individuals for evaluation for Outpatient Detox, SA Outpatient Therapy and Medication Assisted Treatment.
- Will log for all new individual served information regarding insurance status for verification of benefits and insurance authorizations. Will enter and update payor source in the clinical record.
- Open/close charts in a timely manner and verify information from clinicians is correct. Complete discharge summaries and conduct ongoing follow-ups.
- Scan and attach client charts to electronic health record.
- Contact clients with outstanding balances for payment and/or arrangements.
- Collect all monies from inpatient and outpatient self-pay clients upon admission and follow up for additional days not paid at admission.
- Conduct daily follow-ups for Outpatient Detox individuals.
- Maintain monthly denial log by payor source and final determination for proper adjustments.
- Assist the providers in follow up with Pharmacy regarding individual’s prescription medications and coverage
- Complete other duties as assigned by supervisor.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- High School graduate or G.E.D. Certificate.
- Maturity and sensitivity to the special needs of the mentally ill population.
- Ability to assess needs of consumers.
- Good organizational, interpersonal and communication skills.
- Ability to work independently with minimal direction supervision.
- Ability to work a flexible schedule when necessary.
- Ability to read and interpret documents.
- Ability to write reports and correspondence.
- Ability to speak effectively before groups or employees.
- COMPUTER SKILLS: Must have Intermediate to advanced experience in MS Office Suite (Outlook, Word, Excel, PowerPoint), the use of personal computers, and standard office productivity software.
- LANGUAGE SKILLS: Ability to read and interpret documents such as safety rules, operation and maintenance instructions, and procedure manuals
- Phlebotomist Certification preferred but not required.