What are the responsibilities and job description for the Mortgage File Specialist I - Part Time position at Park National Corporation?
JOB RESPONSIBILITIES
* Track mortgage loan files from origination to destruction
* Prepare applicable mortgage release documentation from recorded documents, following the recording guidelines for both in-state and out-of-state mortgage releases for paid loans or partial releases
* Monitor flow of loan files from the File Center to off-site storage, if applicable
* Support bank associates and customers by referring them to the efile on Director Unity Client, or if necessary, by forwarding requested loan documents via email, fax, interoffice mail, or in-person delivery
* Scan and upload any additional physical documents and electronic documents to efile in Director Unity
* File any documents in the physical file that are required and update physical file checklist as well as electronic physical file checklist in workflow
* Perform Physical File Review for required documents and track in Director Unity Client Physical File Review Workflow
* Assist with internal and/or external audits by organizing and delivering file requests in a timely manner
* Respond to File Center phone calls, workflow requests, email, in-person requests, and fax requests in order of urgency and/or priority
* Prepare checks for submission of releases to the county recorder offices and the county title Offices
COMPETENCIES
* Interpersonal/Customer Service Skills
* Written and Verbal Communication
* Ability to understand and follow directions
* Adaptable to change
* Basic Computer Skills
* Leadership/Management Skills
* Ability to influence others
* Ability to build collaborative relationships
* Ability to develop or mentor others
* Ability to work as part of a team
* Organizational Skills/Detail Oriented
* Analytical Thinking
* Able to Multi-Task or Juggle Priorities
* Problem/Situation Analysis
* Technical Expertise
* Strategic Planning and Decision Making
* Creativity
* Capacity to interpret and apply technical and regulatory instructions
EDUCATION AND EXPERIENCE
* Must possess a high school diploma or equivalent
* 0-2 years of equivalent experience
PHYSICAL REQUIREMENTS
This position must be able to remain in a stationary position 75% of the time, constantly operates a computer, is in constant communication with customers and coworkers to discuss and observe account information in order to exchange accurate information.
SCHEDULE
This position is fully on-site. Office hours are Monday through Friday 8am to 5pm, preferred shift is 10a-2pm but can be flexible. This position is hourly and part time.
Under 30 hours expected per week.
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Park National Corporation is an Equal Opportunity Employer. It is the policy of the Bank to hire well-qualified people. An integral part of this policy is to provide equal employment opportunity for all persons for employment. It is also part of our policy to recruit and administer hiring, working conditions, benefits, privileges of employment, compensation, training, appointments for advancement including promotions and transfers, and terminations of employment for all associates without discrimination because of race, color, religion, citizenship, national origin, sex, age, veteran status, or handicap.