What are the responsibilities and job description for the Wire Transfer Specialist l position at Park National Bank?
RESPONSIBILITIES
- Process domestic and international funds transfers
- Perform authentication and validation of customer information including identification, deposit content, and collected funds
- Ensure compliance with internal authorization limits and other specific wire guidelines required by wire room procedure and individual Park division banks
- Perform account maintenance pertaining to customer notification preferences, email addresses, and transfer template information within the WITS wire transfer system.
- Complete and send written funds transfer activity notices to customers and provide telephone notification when requested
- Serve as support person for other funds transfer associates in order to cover absences in the area
- Assist with the timely, bimonthly completion of wire scans required by the Patriot Act
- Performs validation for new vendors
- Individually participate in identifying, measuring, monitoring, controlling and mitigating departmental and enterprise-wide risks
- Maintain awareness of and adherence to Bank’s compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks
- Deliver a consistent, high level of service within our Serving More standards
- Other duties as assigned
COMPETENCIES
- Interpersonal/Customer Service Skills
- Written and Verbal Communication
- Ability to understand and follow directions
- Adaptable to change
- Basic Computer Skills
- Organizational Skills/Detail Oriented
- Analytical Thinking
- Able to Multi-Task or Juggle Priorities
- Problem/Situation Analysis
- Ability to build collaborative relationships
- Ability to work as part of a team
SCHEDULE
Office hours are Monday through Friday 8am to 5pm. This position is hourly and full time. The expected average hours per week for this full time position is 40, with overtime required based on business need.
A flexible work arrangement is available for this position. The intention is for this role to be worked 2 days in the Newark office, and 3 days from home.