What are the responsibilities and job description for the FRONT OFFICE HOST (PART-TIME) position at Park Hyatt Washington?
Summary
Park Hyatt Washington is seeking a Part-Time Front Office Host to join our Rooms team. Not only will you be a part of an elite luxury service team, but you will be part of our hotel which was recognized by Travel Leisure’s World’s Best Awards as a top 10 hotel in the world!
Key Responsibilities
Front Office associates are highly visible colleagues who have a direct impact on creating the ultimate guest experience. This role includes but is not limited to:
- Being responsible for the guest registration process as well as communicating hotel services and promotions
- Engaging in casual conversation directly impacting the guest experience
- Processing forms of payment
- Responding to guest inquiries and requests in person and via phone
- Providing consistent, luxury customer service to guests
Salary
Starting hourly rate of $23.50 per hour, based on experience
We offer excellent benefits:
- Free room nights, Discounted and Friends Rate, & Family Room Rate
- Discounted F&B when staying at Hyatt Hotels
- 401(k) Retirement Matching Plan (up to 4%)
- Paid Time Off including new child leave
- Tuition reimbursement
- Complimentary employee meals
- Employee stock purchase plan
Qualifications:
- 1-year front office experience preferred
- Prior customer service experience required
- Part-Time availability, including AM and PM shifts, weekdays, weekends, and holidays (must be available on weekends)
- Refined communication skills
- Ability to stand for long periods of time
Salary : $24