What are the responsibilities and job description for the Accounts Receivable Specialist position at Park Falls Building & Hardware?
Overview
We are seeking a detail-oriented and customer-focused Accounts Receivable Specialist to join our team. In this role, you will be responsible for managing incoming payments, maintaining accurate financial records, and providing exceptional customer service. The ideal candidate will have experience with ECI - Rock Solid Max, which is a bonus, and will be comfortable handling phone inquiries and occasional customer interactions at the register. This position offers an opportunity to contribute to the efficiency of our financial operations while supporting our customers directly.
Responsibilities
- Manage accounts receivable processes, including invoicing, payment processing, and account reconciliations.
- Ensure timely collection of outstanding balances and follow up on overdue accounts.
- Manage accounts payable to outside entities and vendors.
- Answer incoming phone calls related to billing inquiries, account issues or general questions in a professional manner.
- Provide customer service at the register when necessary, assisting customers with payment transactions or checking out.
- Maintain accurate records of all financial transactions and update account information as needed.
- Collaborate with other departments to resolve billing discrepancies or customer concerns.
- Assist in month-end closing activities related to receivables and prepare relevant reports.
- Utilize ECI - Rock Solid Max software for managing receivables (experience with this system is a bonus).
- Enter and receive purchase orders.
- Process returns.
Skills
- Proven experience in accounts receivable or related finance roles.
- Strong organizational skills and attention to detail.
- Excellent communication skills for handling phone inquiries and customer interactions.
- Ability to multitask efficiently in a fast-paced environment.
- Customer service orientation with a professional demeanor.
- Familiarity with ECI - Rock Solid Max software is preferred but not required; experience with similar systems is valuable.
- Basic proficiency in Microsoft Office Suite or similar tools for record keeping and reporting.
This position is an integral part of our finance team, requiring a proactive approach and excellent interpersonal skills to ensure smooth financial operations and positive customer experiences.
Pay: $18.00 - $23.00 per hour
Expected hours: 40.0 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Application Question(s):
- Willing to work 40 hours on average and occasional Saturday mornings.
Experience:
- Accounts receivable/payables and bookkeeping: 1 year (Preferred)
Work Location: In person
Salary : $18 - $23