What are the responsibilities and job description for the Underwriting Manager position at PARK COMMUNITY CREDIT UNION?
Job Details
Description
To assist the credit union in the achievement of its mission to always make a positive difference in each member’s financial life.
This is accomplished by providing the highest quality of service to internal/external members, identifying their financial needs
and recommending products and services that would meet those needs. Additionally you are responsible for directing
departmental activities related to the extension of credit to members assuring maximum volume and profits for the credit union.
(E) Essential or
(N) Nonessential
30% While meeting the service standards for the credit union, supervise the activities of the credit E
union underwriting personnel for consumer, indirect, mortgage and commercial lending. Review
and analyze information which may include complex financial statements and tax returns submitted
by members while evaluating their ability to repay. Provide accurate financial analysis and risk
assessment of new and existing members. Work with underwriters, originators and other team
members to determine and resolve situations where changes in structure may be necessary due to
the member, market or industry changes. Approve or deny loan requests per credit union
guidelines and negotiate, where necessary, the terms under which credit will be extended.
10% Oversee and evaluate processes and procedures currently in place and implement changes as E
needed. Continually looking for inefficiencies in the existing process and finding ways to
improve upon the member’s experience.
10% Maintain relationships with, vendors, attorneys, etc. promoting business interests of the E
underwriting department.
10% Maintain relationships with all credit union personnel offering assistance and guidance on E
underwriting matters as needed.
10% Direct personnel activities of deparment including job assignments, staff training and E
development, performance appraisals, compensation reviews, promotions and transfers.
10% Work directly with other lending managers to ensure files are being processed, underwritten E
and closed timely and ensure member satisfaction in the lending process.
10% Produce and review management control reports and compare actual results to planned E
budget projections. Focus on meeting department goals as they relate to overall organizational
objectives.
5% Stay abreast of all laws and regulations as they relate to consumer, mortgage and member E
business lending. Ensure all lending activities are in compliance to minimize credit union risk.
Understand and follow Investor guidelines for first mortgage loans sold on the Secondary Market.
5% Performs other duties as assigned. N
Qualifications
1. To deliver high quality member service by following credit union service standards noting, I WILL:
Serve You
Thank You for Your Business
Respect You
Inform You
Value Your Time
Exceed Your Expectations
2. To provide friendly, professional and accurate service and support to all members and coworkers
and achieve high ratings for Service Excellence.
3. To produce the department's budgeted loan volume (dollars and/or numbers).
4. To insure that all approved loans comply with established policies and regulations.
5. To complete performance reviews within the prescribed time frame.
6. To hire, direct and motivate a highly qualified staff sufficient to meet the daily operational needs of
the department.
7. To follow the credit union’s Bank Secrecy Act and anti-money laundering policies and procedures, including running
OFAC searches, completing investigative reports of suspicious activity and currency transaction reports timely
and without error.
8. To maintain a professional work environment, promote teamwork, build respect among coworkers
and present a businesslike appearance.
9. To follow all security policies and procedures and report discrepancies or suspicious activity to
manager immediately.
Experience: Three to five years of similar or related experience.
Education: Equivalent to a college degree (BS or BA in a relevant field).
Interpersonal Skills: A significant level of trust and diplomacy is required, in addition to normal courtesy and
tact. Work involves extensive personal contact with others and/or is usually of a personal or
sensitive nature. Work may involve motivating or influencing others. Outside contacts become
important and fostering sound relationships with other entities (companies and/or individuals)
becomes necessary.
Other Skills: 1. Knowledge of lending policies and regulations
2. Must have good communication and supervisory skills.
3. Must have working knowledge of spreadsheets and word processing software; be able to use
PC and general office equipment including 10-key calculator.