Owner Services Representative

Park City Lodging has distinguished itself as a leader in quality vacation rental and home management services. Established in 1984, today we manage 12 homeowner associations and 250 nightly rental properties located in Old Town Park City, Deer Valley, Park City and Canyons ski resorts. Come join our team of seasoned professionals, celebrating 40 years of expertise in the hospitality industry.

Responsibilities (including but not limited to)

·      Act as primary point of contact for homeowners, addressing all concerns and inquiries promptly and effectively

·      Foster and maintain positive relationships with homeowners

·      Create proforma/rental projections for potential new properties

·      Oversee contract process and logistics

·      Analyze and understand market trends, attend weekly revenue meetings, and coordinate with homeowners on best practices to improve nightly rate income.

·      Perform yearly property ratings and coordinate with team members to recommend and fulfill property improvements; including working with contractors to acquire bids for remodels and renovations. Make recommendations for furniture upgrades.

·      Review monthly owner statements for accuracy in description of work performed and billing.

·      Collaborate with realtors when properties are listed for sale

Benefits:

·      Employer paid medical insurance

·      Optional dental and vision insurance

·      401(k) plan with 4% match

·      Generous paid time off

·      Holiday Pay

·      Ski pass / Wellness incentive

REQUIREMENTS

• •Stay informed on current interior design trends and industry standards to recommend upgrades and improvements that align with modern aesthetics and client expectations.
• •Be an effective communicator responding to owners' inquiries in a timely manner
• •Have a valid driver's license
• •Must be punctual and dependable
• •Maintain a clean and professional appearance
• •Have at least three years' experience in the customer service/hospitality field
• •Authorized to work in the United States
• Agree to a background check

Park City Lodging’s team is the winner of Best of State seven years running, including Housekeeping and Maintenance Manager of the year, and numerous awards for dedication to environmental and social causes. We are a team of passionate individuals having 40 years of expertise in the hospitality and property management industry and it’s our commitment to go the extra mile that creates a culture of excellence and noticeable difference in the guest experience.

We’re looking for an Owner Services Manager who shares our commitment of going above and beyond, providing excellent customer service to our home owners. If you are that person, please hit "apply" on this site and send us your resume. Or come to our front desk at 1915 Prospector Avenue, Park City to fill out an application.