What are the responsibilities and job description for the Sales Associate position at Park Avenue Smoke Shop?
Job Overview
Join the team as a Retail Sales Associate, where great customer service, product knowledge, and attention to detail help create a welcoming shopping experience. You’ll guide customers through our selection of flower, pre-rolls, vapes, edibles, and concentrates, helping them find products that fit their preferences and budget. From assisting first-time visitors to serving regular customers, you’ll help build lasting relationships while keeping daily operations accurate, organized, and efficient.
Responsibilities
- Greet customers warmly and provide attentive, professional service throughout their visit.
- Explain product types, labeled potency, consumption methods, and responsible-use considerations without making medical claims.
- Recommend products based on customer preferences and introduce relevant promotions and complementary items.
- Verify customer identification and follow store procedures for purchase limits and restricted access.
- Operate the POS system, handle cash accurately, and process transactions.
- Prepare and fulfill online and in-store orders, checking products and quantities carefully.
- Restock merchandise, maintain organized displays, and keep the sales floor and work areas clean.
- Assist with inventory counts, receiving, and reporting discrepancies to management.
- Answer customer questions in person and by phone.
- Stay informed about new products and follow store policies and applicable cannabis regulations.
Qualifications
- Previous retail, hospitality, or customer service experience preferred; dispensary experience is a plus.
- Interest in cannabis products and a willingness to learn.
- Strong communication skills and the ability to explain product information clearly.
- Experience with POS systems and cash handling preferred.
- Excellent attention to detail, especially when checking identification, fulfilling orders, and handling inventory.
- Dependable attendance, punctuality, and a proactive approach to daily responsibilities.
- Ability to work collaboratively and stay productive during both busy and slower periods.
- Availability for evening, weekend, and holiday shifts.
- Ability to stand for extended periods and assist with routine stocking tasks.
Join and help us create an experience built on knowledgeable service, quality products, and customer trust. We’re looking for engaged, reliable people who take pride in their work and want to grow with our team.
Pay: $16.00 - $18.00 per hour
Expected hours: 25.0 – 40.0 per week
Work Location: In person
Salary : $16 - $18