What are the responsibilities and job description for the Medical Receptionist position at Park and Rebowe Clinic for Plastic Surgery?
Front Desk Receptionist:
- Provide concierge service to patients.
- Schedule appointments
- Check in/out patients
- Collect payments
- Verify patient insurance
- Welcome patients and visitors in person and/or on the telephone
- Protect patients’ rights by maintaining confidentiality of medical, personal, and financial information.
- Answer patient email inquiries
- Verify and update patient demographics
- Obtain referrals
- Obtain medical records
- Verify and collect copays, deductibles, balances
- Assist with marketing, social media and participate in after-hour functions as needed.
- Manage and sort mail and packages.
- Manage and sort faxes.
- Maintain accurate medical records and documentation
Requirements:
- Medical receptionist experience.
- 2 years of Customer Service experience.
- High school diploma/GED.
- Ability to work in a fast-paced medical environment.
- 2 years of prior EMR/EHR experience.
- Ability to work constructively within a team.
- Ability to proactively solve problems.
- Maintain a positive attitude.
- Ability to work with multiple personalities in a constructive manner.
Preferred:
- Associates degree
- Sales experience
- Additional medical-related experience
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- On-the-job training
- Paid time off
- Retirement plan
- Vision insurance
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 1 year (Required)
- Medical receptionist: 1 year (Required)
Work Location: In person