What are the responsibilities and job description for the Sales & Marketing Coordinator position at Park Aerospace Corp.?
Job Summary
Park Aerospace Corp. is looking for a dynamic Sales & Marketing Coordinator with a strong focus on sales growth and customer engagement. This role plays a critical part in developing new business, nurturing customer relationships, and supporting Park's strategy. In addition, this individual will contribute to marketing initiatives that promote Park's products, brand, and culture.
Essential Job Functions
Sales
- Lead follow-up and qualification of all customer web inquiries; coordinate with Engineering, Customer Service, and Management as needed
- Proactively follow-up with Customers for orders using existing quote log
- Provide support to Customer Services during absenteeism, vacations, and overflow of work, this includes:
- Processing Quotes
- Entering Orders
- Being responsive to customer inquiries via telephone and email to respond to issues or questions regarding orders, shipments, and/or available lead times.
- Problem-Solve issues of customer concern through research of problem and direct interface with internal manufacturing personnel.
- Ensuring each customer has a wonderful experience
- Aggressively seek new customers and open new markets in the global aerospace industry
- Provide ongoing sales and service to Park customers to ensure maximum sales and optimum performance of Park's products
- Develop and maintain direct contact with key business and technical decision makers at assigned and potential Park customers
- Interface with Park business unit departments including Engineering, Production, Customer Service, R&D, and Quality Management on all issues germane to Park's commercial activities
- Provide feedback and market intelligence to R&D on the development of new products
- Uphold Park's principles of Integrity and Humility
Marketing
- Product Datasheets
- Maintain, print, update website and communicate internally changes/updates
- Promotional Items/Giveaway items - Work with Marketing Manager on ordering items, maintain inventory of promotional giveaway items, used at tradeshows
- Source/obtain approvals, order and distribute shirts and other apparel for employees
- Park Flyer –write, design, edit & proofread content, print and distribute to employees
- Tradeshows - Compile annual calendar of trade events
- Register for approved shows, process invoices, assist in managing customer and supplier meeting schedule for each show, assist in coordinating setup
- Assist in coordination of accommodations for Park attendees
- Track lead generation and distribute to sales
- Compile and send out informational show guide for all attendees
- Procure business cards, stationary & envelopes for corporate and business units
- Assist in sourcing external images required for graphics
- Website – Maintain web content as directed
- Work in a team to develop content for new products, post content, and all documentation (SDS, datasheet, and webpage) upon commercialization
- Update product info and documentation as needed
- Post quarterly and end of year financial documents, news releases, and conference call information
- Order yearly calendars for employees and customers
- Plan special corporate focused events: Milestone anniversary events, OshKosh, Holiday events, all employee events
- Order and distribute yearly calendars for employees and customers
Other Job Duties
- Performs other work-related duties as assigned.
Education/Experience/Skills Required
- Minimum of 3-5 years in a fast-paced sales support role.
- Minimum High School Diploma with experience, Associate's Degree with experience preferred.
- Strong written, verbal, analytical and interpersonal skills.
- Advanced computer proficiency in Excel.
- Proven ability to multi-task, organize, prioritize work, and meet deadlines.
Physical Requirements
- Minimal bending, kneeling, stooping, crouching, twisting, standing, reaching above shoulder level.
- Occasional lifting up to 40 pounds.
- Repetitive use of hands and wrists for keyboard work.
- Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected.
Training Requirements
- Training on applicable procedures that relate to area of responsibility.
Salary : $50,000 - $60,000