New Cafe Opening Production Manager

Reports to: Sr. New Café Production Manager           

With a projected 1,000 cafes in the United States by 2030, Paris Baguette is one of the fastest-growing neighborhood bakery cafés in the world. Our vision is to reestablish the neighborhood bakery café as the heart of the community around the world.  Paris Baguette’s mission is to bring expertly crafted baked and brewed goods through a warm and welcoming bakery café experience that delivers joy to everyone.

If you are someone who has heart, wants to spread joy, nourish community and is ready to rise to the occasion, we are looking for you to join our growing team!

WHAT WE ARE HUNGRY FOR

As the New Cafe Opening (NCO) Production Manager, you will be responsible for leading the Back of House teams, cakers, bakers, sandwich and salad makers, during the opening cafe process to ensure they are well prepared for their new roles. This includes reminding them of best practices, skills, and techniques needed to produce the highest quality bakery products.

You will be a key leader who focuses on educating and mentoring these Back of House team members effectively to ensure there is always consistency in execution of our high quality standards.

KNOWLEDGE AND RESPONSIBILITIES

• Work closely with NCO General Manager in providing direction and clarity around best in class processes and procedures to operate at the highest level of effectiveness and efficiency, including ordering, inventory management, effective scheduling practices, and general leadership of the Back of House teams.
• Responsible for the production levels for the café, in partnership with the General Manager, to ensure that the café has the appropriate amount of quality product being produced, based on each day’s projected sales volume, while managing to sales and traffic trend.
• Determine if there is adequate staffing of the Back of House teams to ensure there is a fully staffed and trained team during the opening, or if there are gaps that need to be addressed.
• Partner with General Manager and District Manager if there are Back of House staffing or skills issues during opening.
• Works with General Manager on the scheduling of Back of House teams to ensure there is adequate coverage based on the needs of the business. 
• Responsible for teaching the inventory management process for the café and how to manage to Cost of Goods Sold (COGS) goals.
• Responsible for teaching General Manager the end of Month Back of House inventory, per company guidelines.
• Responsible for teaching Back of House teams the process of ordering and receiving of shipments. 
• Responsible for ensuring the entire café team is consistently adhering to sanitation and food safety standards
• Provide coaching, feedback and recognition to ensure the Back of House teams are maintaining and executing to the highest standards of product quality and adherence to Paris Baguette’s mission, vision and brand values.
• Work closely with Training and Development and District Production teams to support the learning and development of all Back of House teams after the opening.
• Ability to work extended workdays to the support business as needed.
• Other job duties, as assigned.

WHAT YOU NEED TO HAVE

• At least, 5 years of Restaurant experience, Bakery Café experience preferred.
• Flexible, adaptive, upbeat, open and visible management style, with a successful record of accomplishment of managing senior operations leaders across a large geographically decentralized portfolio.
• Passion for people! Dynamic and engaged leader who has a passion for empowering, inspiring, motivating & developing team members.
• Exceptional organizational and communication skills with the ability to effectively balance priorities and deliver results in a fast-paced, ever-changing, and highly entrepreneurial environment.
• Feedback is a gift! Ability to provide construction feedback and recognition to every member of the organization, to ensure we have an open and transparent culture of high performance standards.
• High emotional intelligence with the ability to work with, and manage diverse teams by being highly empathetic, intuitive, self-motivated and driven.
• Teams Win! Has to be a team player who fosters a collaborative and engaged teamwork environment.
• Being a Brand Ambassador, with an excellent knowledge of and commitment to Paris Baguette’s Mission, Vision, Brand Values and Culture.
• Love of travel! Ability to commute to all current Corporate and Franchise locations, as well as proposed openings.

SWEET BENEFITS

• Competitive compensation
• Free Cake for your Birthday
• Medical, Dental, Vision benefits
• 401K Retirement Plan
• Paid time off, paid Holidays
• High Performance Culture