What are the responsibilities and job description for the Customer Success Manager {PR-1501104:TX} position at Pareto USA?
Job Title: Customer Success Manager
Salary: $55k basic, $30k OTE
Sector: Tech
A Tech enterprise that emerged a little over ten years ago, but is now an institution across the USA, parts of Europe and Asia, is growing in multiple markets and geographies.
They're looking for a sizable number of CSMs to come in and grow their book of business - successful candidates will be joining as part of new teams!
Customer Success Manager Package:
- Competitive salary of $55k
- Excellent OTE taking your earnings between $30k in your first year
- Excellent scope for progression to roles such as: AE, AM, Team Lead and more!
- 401(k) contributions
- PTO allowance
- Full tech stack provided
Successful candidates will possess a natural flair for engaging with people, they'll employ a consultative approach with their customers as the face and mouthpiece of the company's prestigious brand. You'll enjoy an autonomous role in which you decide your own progression based on your strengths and interests.
CSM Role:
- Acquire a comprehensive knowledge of the company, its marketplace, competitors and target client
- Undertake effective territory planning and preparation - determine when and which clients/prospects to visit to ensure opportunity is capitalised upon
- Regularly speak to prospects over the phone and travel to client sites in order to maintain relationships, overcome objections and educate them on the company's value proposition
- Implement marketing and category initiatives throughout your customer base
- Manage and monitor the performance of sales throughout your assigned territory
- Closely observe the company ethos when attending regional and national conferences, networking with existing clients in order to further business generation
Requirements:
- A bachelor's degree
- Possess exceptional communication and interpersonal skills
- Self-motivated, with a strong desire to succeed
- Confident with good presentation skills
- A strong work ethic with a positive outlook
Equal Opportunity Employer Notice:
Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Pareto - A Randstad company, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact applicant@paretolaw.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc.
Applications accepted on an ongoing basis until filled.
Salary : $30,000 - $55,000