Great Starts Program Manager

To apply: Please email your cover letter, resume and three professional references to Sally Brady sbrady@parenttrust.org

Program Description: Great Starts

Great Starts™ is a program of Parent Trust for Washington Children, a non-profit agency serving 15,000 family members each year. Parent Trust equips Washington State families to raise safe and healthy children. Our Great Starts program provides a broad array of classes for new parents.

Our Great Starts™ classes are offered throughout the Puget Sound region and online. Our emphasis is on providing research-based information, using interactive and engaging teaching techniques. Our Great Starts participants increase their parenting confidence, increase knowledge of pregnancy and childbirth, increase knowledge of newborn care, increase positive bonds between parent and baby, build strong connections to other parents, and understand available resources in the community to help their families thrive.

Job Description

The Program Manager is responsible for overseeing our Great Starts program, including complex scheduling, hiring and supervising instructors, curriculum oversight, budgeting, contract deliverables, networking, program development, and staff supervision. We are looking for someone who leads with compassion and clarity, and who can keep the mission of the organization firmly in their hearts as they work to create good relationships with instructors, staff and families.

The Program Manager functions as a member of the overall Parent Trust team. They receive direct supervision from the Associate Director(AD) and they supervise Great Starts instructors and administrative staff.

• Create and manage complex class and staffing schedules. Provide oversight of class enrollment using registration software
• Supervise instructors and contractors, ensuring high quality instructors for programs.
• Hiring: evaluate instructor vacancies, post job openings, interview and hire instructors, provide new hire orientation, support new instructors throughout their training period
• Payroll: Review payroll submissions and invoices, informing the Accounting Manager and Associate Director of any concerns
• Evaluations: review all incoming class evaluations, track evaluation results, and provide feedback to instructors
• In-services and Continuing Education: Organize and run quarterly instructor in-services, or equivalent continuing education. Review agency updates, cover new teaching skills, discuss teaching challenges, and address current information about the field. Inform instructors of educational opportunities in the community
• Review programs on a regular basis, to ensure quality content and delivery
• Maintain inventory of supplies, budget for future AV needs, purchase materials as needed. Develop and oversee system for distributing materials
• Curriculum development: Supports designated instructors on revisions of class lesson plans, updates to handouts, development of new classes, and book revisions
• Work with AD to oversee budget for classes to ensure the financial sustainability of the programs.
• Report to AD on all building issues, be liaison with building contractors and make sure our spaces are clean, welcoming and safe.
• Create monthly, semi-annual, and annual reports as required by contracts and agreements, including twice yearly reports on demographics and outcomes for state reports. Attend weekly staff meetings and provide brief summary reporting on important tasks or developments
• Serve as a representative for Parent Trust to the broader community
• Manage the Great Starts team: ensure a smoothly functioning office environment, support the team in their work to provide efficient service to clients
• Registration backup: Program Manager will provide registration and Family Help Line back up (phone/email) if the office staff is not available during phone line hours (out sick, or on vacation).

Required Qualifications

• Bachelor’s Degree, or equivalent work experience
• Experience with managing a team and program administration
• Good organizational skills, with a strong attention to detail. Able to independently prioritize daily, weekly and monthly work activities
• Understanding of best practices in adult education
• Strong communication and interpersonal skills. Ability to guide instructors and staff with compassion and clarity as well as communicate clearly and tactfully with Great Starts partners
• Strong computer skills, including familiarity with all Microsoft office programs, email and online skills, and ability to use/learn online scheduling software systems and website content management
• Must have reliable transportation, a valid WA State driver’s license (or able to obtain these within 30 days of hire)
• Must have ability to lift 40 pounds, load and unload materials for class supply runs
• Must pass background check
• Must pass Washington State Mandatory Reporter Training

· A strong candidate would have some or all of the following:

• A passion for working with new families
• Experience working as a childbirth educator
• Knowledge about pregnancy, birth processes, and parenting plus an interest in learning more
• Knowledge of health education or other teaching skills

· Annual Salary: $60,000 non-negotiable, full-time (40 hours/week,)

· Vacation leave (3 weeks accrued annually)

· Personal leave (11 days annually)

· Sick leave (12 days accrued annually)

· Employer-paid medical and dental benefits for employee

· Jobsite: Hybrid remote and in-person at Parent Trust offices: 2200 Rainier Ave. S, Seattle, WA 98144

· Schedule: Monday – Friday, 8:00am – 4:00pm. Some evenings and weekends as needed with flex time.

· To apply: Please email your cover letter, resume, and three professional references to Sally Brady sbrady@parenttrust.org

· Closing date: Applications due by November 5th

For more information, contact Sally Brady, current Great Starts Program Manager, sbrady@parenttrust.org

Pay: $60,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: Hybrid remote in Seattle, WA 98144

Salary : $60,000