Service Writer

Paratransit, Inc. is currently seeking applications for Full-Time Service Writer to schedule, write estimates and other administrative tasks related to Paratransit’s fleet maintenance and operations.

This position performs a variety of technical and administrative tasks to shop activities including record-keeping, scheduling, ordering, and ensuring accurate diagnosis of problems.

The Paratransit fleet maintenance shop oversees a fleet of 50 Paratransit buses, contract fleet maintenance services (50 vehicles) and coordination with outside vehicle service providers (50 vehicles). The Service Writer plays a critical leadership role in ensuring the compliance of all fleet operations.

The hours for this position are Monday through Friday, 5:30 AM- 2:00 PM, with occasional Saturday overtime 8:00 AM – 1:00PM. Must be available for training between the hours of 6:00 AM – 2:30 PM. Applications will be accepted until the position is filled.

Essential Duties and Responsibilities

• Assist customers and vehicle operators with maintenance concerns and document vehicle problems in work orders.
• Perform initial vehicle diagnostics and road tests as needed.
• Work with mechanics to identify repair and service needs.
• Prepare accurate repair cost estimates for work not covered by existing agreements and provide copies to customers.
• Schedule and coordinate preventative maintenance to keep the fleet operating safely and efficiently.
• Coordinate repairs and servicing with outside vendors.
• Provide backup support for ordering, receiving, and organizing parts, tools, and supplies.
• Track vehicle and equipment warranties and service contracts and coordinate necessary repairs and maintenance.

Minimum Qualifications:

• Two (2) years of experience in vehicle repair estimating, vehicle repair, service advising, or a related field.

• Strong written and verbal communication skills with the ability to interact effectively at all organizational levels
• Proficiency with computers, including word processing, spreadsheets, and Microsoft Outlook

• Valid California Class C Driver’s License with a clean driving record
• Ability to obtain a Commercial Driver’s License (CDL) with Passenger Endorsement within six (6) months of hire

Salary and Benefits:

• Starting salary: $24.00- $25.00 per hour

Generous benefits package includes:

• Full employer paid Kaiser medical and Mutual of Omaha dental for employees
• Low-cost benefits for dependents
• Vision, chiropractic, and life insurance coverage
• Voluntary benefits
• Medical and dependent daycare FSA accounts, with employer matching
• 403B plan with a 9% employer contribution after two years of service
• Medical and dental benefits begin on the first of the month following 30 days of employment
• $300 monthly taxable cash benefit if you opt out of medical coverage and provide proof of other group medical insurance

Apply now and join a dynamic team committed to providing essential services to the community.

Paratransit, Inc. is an Equal Opportunity Employer.

Application Procedures:

To apply, please click the link below. Only completed applications will be considered :