What are the responsibilities and job description for the Customer Service Representative position at Paramount Placement?
We are looking for multiple Customer Service Representative to join our team in Hutchinson, KS. ASAP!
Positions are filling up fast, apply today before you miss this great opportunity in today’s tight market!
Customer Service Representative Requirements:
- 1 yrs of customer service experience, in field service / technical support experience OR experience in an administrative role required
- Strong attention to detail and organizational skills, ensuring accuracy and efficiency required
- Data entry skills required
- Working knowledge of Windows and Microsoft Office software products, Previous Help Desk or Technical Support Experience preferred
- Experience working in a fast-paced customer service environment preferred
- Experience with payroll processing or benefits administration preferred
Customer Service Representative Benefits:
- $40,000.00 - $55,000.00 per year
- Top Benefits!
- Plenty of OT!
- PTO!
- 401k
- & More!
Customer Service Representative Responsibilities:
- Handle inbound and outbound calls with customers and field technicians to diagnose technical issues and deliver timely support solutions
- Record and maintain detailed documentation for point of sale system installations, customer troubleshooting interactions, and incoming purchase requests
- Coordinating the return and tracking of loaner equipment
- Creating and managing customer supply order tickets
- Assist in the development, updating and maintenance of MAPS installation guides, document new and existing procedures in alignment with organizational guidelines
- provide support to the HR department by assisting with various administrative tasks and HR functions as needed
Please be on the lookout for a (774) area code calling you. We recruit remotely, and may not be calling from your local state area code!
#RED1
Job Type: Full-time
Pay: $40,000.00 - $55,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
Experience:
- Customer Service: 1 year (Preferred)
Work Location: In person
Salary : $40,000 - $55,000