What are the responsibilities and job description for the Front Office Reception - CA04162026 position at Paramount Exclusive Insurance Services Inc.?
Job Description
Job Title: Front Office Receptionist Department: Administration Summary: Serves as the first impression, and greets, welcomes, and directs our visitors appropriately, notifies company notifies company personnel of visitor arrival; maintains security and telecommunications system, transfers calls to appropriate recipient Duties and Responsibilities include the following. Other duties may be assigned. 1. Key Holder; Arrive on time to open office doors, 2. Answer incoming calls in a friendly, professional manner, forward calls to appropriate voicemails or write handwritten or email messages as required, 3. Manage the phone and reception area while keeping a professional and pleasant environment, 4. Greet guests in a polite, friendly, helpful, professional manner, 5. Provide callers with information such as company address, directions to the company locations, company fax number, company website and other related information, 6. Receive, sort, and forward incoming mail, 7. Assist with other related clerical duties such as photocopying, faxing, and filing, 8. Maintain safe and clean reception area by complying with procedures, rules, and regulations, 9. Must be available Monday through Friday 8:00am-5:00pm, 10. Order supplies, and run errands for the company 11. Assist with other administrative responsibilities, as needed. 12. Works off of Microsoft Excel, Microsoft Outlook, and Microsoft Word.* 13. Other tasks as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. a) Excellent telephone skills handling heavy volume multi-line phone, b) Excellent verbal, and written communication, and listening skills, c) Intermediate Microsoft Office Skills, including Word, Excel, and Outlook, d) Ability to work in a professional setting environment and be very organized, e) Able to handle multiple tasks under pressure, f) Customer services oriented, and g) Ability to be organized in supply management. h) Must be to able run errands for the company i) Ability to drive company vehicle. Language Ability: Ability to read, analyze, and interpret general business periodicals and technical procedures. Ability to write business correspondence. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Math Ability: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills: To perform this job successfully, an individual should have knowledge of word processing software such as Microsoft Word, spreadsheet software such as Microsoft Excel, internet software, and Microsoft Outlook. Education/Experience: High school diploma or general education degree (GED); or one related experience and/or training; or equivalent combination of education and experience. Specialized Training: In-house training Knowledge, Skills and Other Abilities:
Job Title: Front Office Receptionist Department: Administration Summary: Serves as the first impression, and greets, welcomes, and directs our visitors appropriately, notifies company notifies company personnel of visitor arrival; maintains security and telecommunications system, transfers calls to appropriate recipient Duties and Responsibilities include the following. Other duties may be assigned. 1. Key Holder; Arrive on time to open office doors, 2. Answer incoming calls in a friendly, professional manner, forward calls to appropriate voicemails or write handwritten or email messages as required, 3. Manage the phone and reception area while keeping a professional and pleasant environment, 4. Greet guests in a polite, friendly, helpful, professional manner, 5. Provide callers with information such as company address, directions to the company locations, company fax number, company website and other related information, 6. Receive, sort, and forward incoming mail, 7. Assist with other related clerical duties such as photocopying, faxing, and filing, 8. Maintain safe and clean reception area by complying with procedures, rules, and regulations, 9. Must be available Monday through Friday 8:00am-5:00pm, 10. Order supplies, and run errands for the company 11. Assist with other administrative responsibilities, as needed. 12. Works off of Microsoft Excel, Microsoft Outlook, and Microsoft Word.* 13. Other tasks as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. a) Excellent telephone skills handling heavy volume multi-line phone, b) Excellent verbal, and written communication, and listening skills, c) Intermediate Microsoft Office Skills, including Word, Excel, and Outlook, d) Ability to work in a professional setting environment and be very organized, e) Able to handle multiple tasks under pressure, f) Customer services oriented, and g) Ability to be organized in supply management. h) Must be to able run errands for the company i) Ability to drive company vehicle. Language Ability: Ability to read, analyze, and interpret general business periodicals and technical procedures. Ability to write business correspondence. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Math Ability: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills: To perform this job successfully, an individual should have knowledge of word processing software such as Microsoft Word, spreadsheet software such as Microsoft Excel, internet software, and Microsoft Outlook. Education/Experience: High school diploma or general education degree (GED); or one related experience and/or training; or equivalent combination of education and experience. Specialized Training: In-house training Knowledge, Skills and Other Abilities:
- Oral and written communication skills
- Time management
- Professionalism
- Fast-paced environment
- Multitask Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, and use hands. The employee is frequently required to talk or hear. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to ten pounds. Specific vision abilities required by this job include close vision. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.