What are the responsibilities and job description for the Referral Coordinator position at Parallel ENT & Allergy?
Join our team where Healthcare is reimagined!
We are looking for a Referral Coordinator to join our team. We are an established practice that is continually growing. Work with our well-respected group that has been serving the community for many years. Whether starting your career or looking to share your knowledge with others, we are the place for you!
What makes us different?
While working at our Company, a Parallel ENT & Allergy Company, you will enjoy great perks, such as a great work schedule (no weekends), an excellent benefits package, and PTO. We strive to maintain an environment where our employees can grow and further their skills and careers while being a part of a strong team.
Responsibilities:
- Maintain ongoing tracking and appropriate documentation on referrals (internal and external) to promote team awareness and ensure patient safety.
- Ensure complete and accurate registration, including patient demographics and current insurance information.
- Contact review organizations and insurance companies to ensure prior approval requirements are met
- Review details and expectations about the referral with patients
- Assist patients in problem-solving potential issues related to their referral
- Ensure that referrals are addressed promptly
Qualifications:
- High school diploma or equivalent
- Ability to thrive in a fast-paced environment
- Excellent customer service and computer skills
- Strong verbal and written communication skills
- Friendly, personable demeanor
- Detail oriented
We are committed to a diverse and inclusive workplace. The Company is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or another legally protected status.