What are the responsibilities and job description for the Audiology Support position at Parallel ENT & Allergy?
Join our team where Healthcare is reimagined!
We are looking for an Audiology Support to join our team. We are an established practice that is continually growing. Work with our well-respected group that has been serving the community for many years. Whether starting your career or looking to share your knowledge with others, we are the place for you!
What makes us different?
While working at our Company, you will enjoy great perks, such as a great Monday thru Friday work schedule (no weekends), an excellent benefits package, and PTO. We strive to maintain an environment where our employees can grow and further their skills and careers while being a part of a strong team.
Responsibilities:
- Hearing Aid Package check-in/programming
- Distribute packages to satellite offices for upcoming appointments
- Document each step of the check in process in system
- Hearing aids received, not yet checked in/ready
- Hearing aids programmed/ready
- Hearing aids sent to another office
- Contact patients for repair pick-ups to determine the pickup
- Maintain hearing aid cabinet with all new orders and repairs
- Ensure programming supplies and repair rooms are well stocked. Order clinical supplies, manufacturer supplies, batteries, and office supplies, as needed.
- Comply with all Infection Control policies
- Duties otherwise assigned
Qualifications:
- High School Diploma or GED is required
- Ability to thrive in a fast-paced environment
- Excellent customer service and computer skills
- Strong verbal and written communication skills
- Friendly, personable demeanor
- Detail oriented
- Ability to multi-task
- A minimum experience of one year experience in the medical field is preferred but not required.
We are committed to a diverse and inclusive workplace. The Company is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or another legally protected status.