What are the responsibilities and job description for the Administrative Manager position at Parallel ENT & Allergy?
Summary/objective
The Administrative Manager oversees daily office operations to ensure efficient workflows, excellent patient service, and staff accountability. This role supervises administrative staff, supports operational initiatives, and helps maintain compliance with company policies and healthcare regulations.
Essential functions
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
- Oversees daily administrative and office operations
- Supervises front office and administrative staff
- Assists with recruiting, onboarding, and training employees
- Coordinates staff schedules and office coverage
- Supports workflow improvements and operational efficiency
- Addresses patient concerns and administrative issues
- Ensures compliance with HIPAA, OSHA, and company policies
- Assists with office supplies, vendor coordination, and reporting
- Maintains confidentiality of patient and company information
- Performs other related duties as assigned
Competencies
- Strong leadership and organizational skills
- Excellent communication and customer service skills
- Ability to multitask in a fast-paced environment
- Detail oriented and professional
Required education and experience
- High school diploma or GED required
- Minimum of 3 years of medical office or healthcare management experience
- Previous supervisory experience required
Preferred education and experience
- Bachelor’s degree preferred
- ENT or specialty medical office experience preferred
Affirmative Action/EEO statement
We are committed to a diverse and inclusive workplace. The Company is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or another legally protected status.