What are the responsibilities and job description for the Alarm Monitors position at Paragon Systems, LLC?
Position Summary
The Alarm Monitor position and associated services provide 24/7 monitoring and troubleshooting of all alarm and closed-circuit television (CCTV) systems installed and annunciating at designated high-profile facilities.
Essential Functions
The Alarm Monitor position and associated services provide 24/7 monitoring and troubleshooting of all alarm and closed-circuit television (CCTV) systems installed and annunciating at designated high-profile facilities.
Essential Functions
- The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.
- All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions.
- Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include function, objectives, duties or tasks not specifically listed herein.
- In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions.
- All functions, duties, tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.
- Monitor CCTV screens trained on sensitive areas/critical assets for a variety of security reasons, analyze images displayed of an authorized or unauthorized presence within the range of the CCTV camera while monitoring CCTV screens, immediately supply information to the proper agency concerning unauthorized activity/activation based on images displayed on CCTV and dispatch proper units to the scene.
- Monitor and/or operate electronic security systems involving numerous alarm panels/monitors, callboxes, maintenance-related items, intrusion detection systems, video motion detection systems, and various security alarms, set and/or reset alarms activated to ensure the alarm was not a malfunction.
- Immediately provide information to the proper activity of an alarm activation and ensure dispatch of proper units to the location.
- Ensure all communication and alarm systems are in proper working order and when found defective, initiate immediate corrective action, ensuring that MARSOC operations are not affected.
- Maintain records as required by standard operating procedures (SOP) and coordinate closely with the site-based Security Manager and / or other facility representative
- Carries out specific tasks and duties of a similar nature and scope as required for the assigned site.