What are the responsibilities and job description for the Area Director of Sales position at Paragon Hotel Company?
Major Responsibilities:
Profit Management
Responsible for revenue production for the hotel, and meeting or exceeding planned revenue objectives for occupancy and average daily rate
Meets or exceeds budgeted RevPAR for the hotel
Insures that the hotel exceeds penetration, rate and yield indexes
Prepares departmental budget that correctly reflects the hotel's business plan
Forecasts occupancy fluctuations and directs selling activities to maximize revenues
Knows the hotel's demand segments, sources of business for each, and balances market segments according to supply and demand
Knows the principal competition for each market segment and takes advantage of hotel's strengths against each competitor
Accurately forecasts occupancy changes based on changing market conditions (additions to supply and demand, etc.)
Guest Services
Supports guest service as the hotel's driving philosophy
Demonstrates a commitment to guest service by responding to guests needs
Marketing & Sales Management
Develops/assists with development of the hotel's marketing and sales plan based on the hotel's position and strengths within each market segment
Implements hotel's marketing and sales plan
Analyzes and understands the competition's strengths and weaknesses for each market segment and successfully directs marketing activities against each
Identifies and maintains constant communications with the hotel's key accounts
Actively sells room nights through outside sales calls, telemarketing, tours, etc.
Actively markets the hotel thorough advertising, blitzes, direct mail campaigns, etc.
Actively sells to in-house guests (greeting tours, talking with guests at continental breakfast to surface additional leads, etc.)
Knows the competition well. In addition, is familiar with all "business" in the market, where that "business" stays and why
Uses the resources in the hotel and franchise Sales and Marketing Manual to , call on and track potential business
Human Resources Management
Ensures that hotel team-members (specifically front desk staff) are familiar with key accounts and "specifics" (special rates, special requirements, etc.) relating to business booked which is in the hotel
Other Responsibilities:
Is a "hands-on" manager actively involved on a daily basis in securing, qualifying and following up on leads to book specific business
The central focus is sales! The sales manager/director of sales should not be required to assume operational responsibilities, but should spend most of his/her time selling the "product"
Monitors industry trends and recommends appropriate actions to be taken to maintain the competitive status and profitability of the hotel
Utilizes leadership skills and motivation techniques in order to maximize team-member productivity and satisfaction of direct reports
Selects, orients, and trains qualified team-members
Conducts effective team-member meetings and counseling sessions
Determines, communicates, and monitors achievement of standards of performance on a timely basis
Employs discipline as required
Maintains safe and secure environment for guests and team-members
Ensures that all team-members follow safety rules and procedures
Takes corrective action where required to improve safety of work areas
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance
Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position
Maintains a favorable working relationship with all other company associates to foster and promote a cooperative and harmonious working climate
At all times, projects a favorable image of the hotel and company to the public
Is available, upon request, to assist in other temporary assignments and tasks as directed.
Benefits
Paid Time Off
Choose 6 Holidays Per Year
Team Member Room Discounts
Referral Program
Enrollment in Health Insurance
Enrollment in 401K with Employer match
Paid Volunteer Opportunities
Bonus Plans
Volunteer Benefits
Accident Insurance
Disability Insurance
Life Insurance
Cancer Insurance
Dental Insurance
Vision Insurance
Profit Management
Responsible for revenue production for the hotel, and meeting or exceeding planned revenue objectives for occupancy and average daily rate
Meets or exceeds budgeted RevPAR for the hotel
Insures that the hotel exceeds penetration, rate and yield indexes
Prepares departmental budget that correctly reflects the hotel's business plan
Forecasts occupancy fluctuations and directs selling activities to maximize revenues
Knows the hotel's demand segments, sources of business for each, and balances market segments according to supply and demand
Knows the principal competition for each market segment and takes advantage of hotel's strengths against each competitor
Accurately forecasts occupancy changes based on changing market conditions (additions to supply and demand, etc.)
Guest Services
Supports guest service as the hotel's driving philosophy
Demonstrates a commitment to guest service by responding to guests needs
Marketing & Sales Management
Develops/assists with development of the hotel's marketing and sales plan based on the hotel's position and strengths within each market segment
Implements hotel's marketing and sales plan
Analyzes and understands the competition's strengths and weaknesses for each market segment and successfully directs marketing activities against each
Identifies and maintains constant communications with the hotel's key accounts
Actively sells room nights through outside sales calls, telemarketing, tours, etc.
Actively markets the hotel thorough advertising, blitzes, direct mail campaigns, etc.
Actively sells to in-house guests (greeting tours, talking with guests at continental breakfast to surface additional leads, etc.)
Knows the competition well. In addition, is familiar with all "business" in the market, where that "business" stays and why
Uses the resources in the hotel and franchise Sales and Marketing Manual to , call on and track potential business
Human Resources Management
Ensures that hotel team-members (specifically front desk staff) are familiar with key accounts and "specifics" (special rates, special requirements, etc.) relating to business booked which is in the hotel
Other Responsibilities:
Is a "hands-on" manager actively involved on a daily basis in securing, qualifying and following up on leads to book specific business
The central focus is sales! The sales manager/director of sales should not be required to assume operational responsibilities, but should spend most of his/her time selling the "product"
Monitors industry trends and recommends appropriate actions to be taken to maintain the competitive status and profitability of the hotel
Utilizes leadership skills and motivation techniques in order to maximize team-member productivity and satisfaction of direct reports
Selects, orients, and trains qualified team-members
Conducts effective team-member meetings and counseling sessions
Determines, communicates, and monitors achievement of standards of performance on a timely basis
Employs discipline as required
Maintains safe and secure environment for guests and team-members
Ensures that all team-members follow safety rules and procedures
Takes corrective action where required to improve safety of work areas
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance
Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position
Maintains a favorable working relationship with all other company associates to foster and promote a cooperative and harmonious working climate
At all times, projects a favorable image of the hotel and company to the public
Is available, upon request, to assist in other temporary assignments and tasks as directed.
Benefits
Paid Time Off
Choose 6 Holidays Per Year
Team Member Room Discounts
Referral Program
Enrollment in Health Insurance
Enrollment in 401K with Employer match
Paid Volunteer Opportunities
Bonus Plans
Volunteer Benefits
Accident Insurance
Disability Insurance
Life Insurance
Cancer Insurance
Dental Insurance
Vision Insurance