What are the responsibilities and job description for the Theater Engineer position at Paragon Cyber Solutions?
Paragon Cyber Solutions has an immediate opening for those ready for an exciting and dynamic career as a Theater Engineer to join other smart, talented, and dedicated engineers that pride themselves in analyzing the most difficult challenges. SEWS currently operates within three geographic CCMD's areas of responsibility (U.S. European Command (USEUCOM), U.S. Central Command (USCENTCOM), and U.S. India Pacific Command (USINDOPACOM) in support of the Department of State (DOS), U.S. Strategic Command (USSTRATCOM) and US Air Force Space Command (AFSPC) missions.
Clearance: Top Secret Security Clearance with SCI Eligibility
Travel Required: Yes (up to 50%)
Essential Functions
- Provide rotating 24/7 on-call Tier 2 system support for remote users, to identify and resolve hardware, software, and communication issues, document solutions, and develop recommendations to reduce the frequency of repairs.
- Respond to system outages to ensure issues are resolved per contract requirements.
- Support foreign partner system and network installation, maintenance, and sustainment.
- Support Emergency On-Site Sustainment (EOSS) travel to customer locations as required.
- Respond to system component failures or change requests and plan system change or restoral implementation.
- Plan, develop and conduct user training for existing staff as well as new CCMD and FMS users.
- Travel up to 50% in a year to Foreign Partner locations.
- Perform planning and execution for a single or multi-team sustainment and training trip.
- Update Technical Data Package as required to document system.
- Perform on-site sustainment including but not limited to system operational check out, inventory, system updates, equipment firmware updates and documentation updates.
Required Experience
- Must have an active Top Secret clearance with SCI eligibility
- Must have a Security certification
- 3 years of supporting Cisco networking equipment or CCNA is required.
- Experience with network routing protocols (i.e., Static routes, OSPF)
- Knowledge of GRE and IPSEC tunnels. Knowledge of Network Encryption Devices (i.e., KG-250, KG-250x, IPS-250x, KG-175).
- Familiarization with Cisco Unified Communications Manager Express (VoIP).
- Familiarization with Risk Management Frame Work (RMF) standards.
- Knowledge of Server/Client Systems and current Microsoft Operating Systems (Server & Workstation).
- Active US Passport or ability to obtain an Active US Passport.
- 3 years of systems administration experience is preferred.
- Partner and Allied nation exercise experience preferred.
- Health Care Plan (Medical, Dental & Vision).
- Retirement Plan (401K w/ employer matching).
- Paid Time Off & Paid Public Holidays.
- Short and Long-Term Disability.
- Healthy Work-Life Balance.
- Training & Development.
Why Work For Paragon Cyber Solutions?
You want to make a difference. You want to be recognized by name versus being a number. You want to work with a company where you can grow and work in different areas to increase your knowledge/experience. You have an entrepreneurial spirit and need to live it.
As a small business, each team member rolls up their sleeves and helps where needed (including our CEO). Our ideal candidate will be comfortable with multi-tasking and prefers working in a fast-paced, dynamic environment. You must be adaptable to the needs of a growing business.
A Model of Excellence
That’s our motto in all we do and what we seek in our team members.
Are you a hardworking professional seeking a new opportunity that fosters growth? Look no further!
We are an award-winning minority, woman, veteran-owned, 8(a), EDWOSB, VOSB, Tampa, FL-based small business. We pride ourselves on delivering high-quality solutions that help our clients protect the integrity of their business operations.