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Mortgage Loan Loan Specialist

Paragon Bank
Memphis, TN Full Time
POSTED ON 12/8/2025 CLOSED ON 1/19/2026

What are the responsibilities and job description for the Mortgage Loan Loan Specialist position at Paragon Bank?

Mortgage Loan Specialist II

Paragon Bank has expanded from a small local community bank in Memphis, TN to a regional community bank now located in four states, TN, MS, GA, and NC with over 100 employees. We are actively engaged in our community, enjoy a keen sense of teamwork, and have been recognized as an outstanding place to work, multiple years in a row.

SUMMARY

A mortgage loan specialist helps clients find and secure financing for real estate by advising them on loan options, guiding them through the application process, and verifying their financial information. Their duties include assessing creditworthiness, collecting necessary documents, coordinating with underwriters, and managing the loan process from initial application to closing. They also serve as a liaison between the borrower and the lending institution.

PRIMARY RESPONSIBILITIES

  • Maintain a pipeline of 20-25 loans per month, both purchase and refinances
  • Review loan application packages for completeness and accuracy, reconcile applications against system data integrity and update accordingly
  • Gather required documentation from customers and third parties in support of the loan approval decision
  • Provide prompt, professional communication to customers, mortgage consultants, and underwriters
  • Review Credit Reports for accuracy and updating, if applicable
  • Calculate and analyze income (i.e., salary and self-employed borrowers), assets and liabilities
  • Utilize and follow company and investor guidelines and procedures

REQUIRED SKILLS AND KNOWLEDGE

  • Must be self-directed, motivated, and comfortable working in an extremely fast paced environment
  • TRID Compliance
  • Must have a clear understanding of Correspondent Lending and Investor Guidelines
  • Must be detail-oriented and demonstrate excellent decision-making skills
  • Must have exceptional verbal, communication, and customer service skills

Required Experience

  • 5 years of mortgage loan experience
  • 3 years of experience using Microsoft Office
  • 5 years of experience with Fannie Mac and Freddie Mac Seller Servicer guidelines, along with DU and LP

Required Education

  • Must have a High School Diploma

Preferred Education

  • Associate degree

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Life insurance
  • Paid time off
  • Referral program
  • Retirement plan
  • Vision insurance

Experience:

  • Banking: 3 years (Preferred)
  • Customer Service: 3 years (Preferred)

Work Location: In person

Salary.com Estimation for Mortgage Loan Loan Specialist in Memphis, TN
$56,805 to $74,740
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