IT Project Manager

Role and Responsibilities 

The IT Project Manager oversees IT integration and new office start-up projects, assists with diligence efforts, policy creation and documentation, and support triage.  

Initial Project: 

• As a part of a team, manage the IT components of a nationwide Practice Management software rollout. 
• Travel will be every other week for on-site go-lives, while off weeks will be spent prepping subsequent sites. 

Long-term Role: 

• Assist with IT diligence efforts for acquisition targets. 
• Manage IT integration projects for new and existing acquisitions, to include procurement for on-premises IT systems, practice management/EHR systems, email/communications, ISPs, and telephones. 
• Set and track project milestones in partnership with acquisition resources; manage and account for unforeseen delays, then realign schedules and expectations as needed. 
• Training and onboarding for IT systems during integration projects. 
• Manage design, procurement, and implementation for all IT aspects of new practice deployments. 
• Communicate/coordinate project deadlines and milestones with participants and stakeholders. 
• Audit and document solutions for business continuity, disaster recovery, and security best practices. 
• Coordinate efforts and timelines between project engineers, vendors, end users, and IT leadership. 
• Build trusting relationships with acquired practices. 

Education and Experience  

• Bachelor’s degree in related field required. 
• At least 3 years in a technical role required.  
• Project management experience a plus. 
• HIPAA experience a plus. 
• Medical or Dental experience preferred, but not required.  

Skills and Abilities 

• Proficient in managing Microsoft 365 tenants, to include Exchange, Azure AD, SharePoint, Teams, and security. 
• Thorough understanding of IT network design, hardware components, and protocols. 
• IT support knowledge, including Helpdesk or networking engineering. 
• Proficient with Microsoft Server architecture, Active Directory, and relevant protocols. 
• Experience with Disaster recovery design and policy creation. 
• Working knowledge of change management principals. 
• Thorough understanding of project management principles and planning. 
• Ability to stay on-time and on-budget, and to identify risks and opportunities across multiple projects. 
• Excellent verbal and written communication skills.  
• Proactive and independent with the ability to take initiative. 
• Exceptional time management, facilitation, and organizational skills with a proven ability to meet deadlines. 
• Strong analytical and problem-solving skills, and the ability to multitask effectively. 
• Valid driver's license and the ability to accommodate business travel.