What are the responsibilities and job description for the Director of Regional Operations position at Paradigm Oral Surgery?
This is a salaried role, for the Midwest Region overseeing the states of: AR, IA, NE, MN, OK, TX and WI
Role and Responsibilities
The Director of Regional Operations works in collaboration with the SVP of Patient Focused Operations to oversee the operational performance of each Practice in their region.
- Constantly seek to improve the patient experience and provide support to the doctors through regular touchpoints, including site visits in the field
- Ability to translate the company vision, business needs or changes into specific plans for implementation, data collection and overall planning
- Impact customer (patient and referral) experience, team member satisfaction and doctor satisfaction, achieve operational and financial goals by practice
- Accountable for delivering long-term sustainable growth to the business and employee operations
- Assess performance, hold others accountable, provide performance reviews.
- Bring company vision to life, drive change implementation
- Performs other related duties as required
Education and Experience
- Bachelor’s degree or higher required
- Strong financial aptitude and analytical skills
- Excellent verbal and written communication skills
- Management and leadership skills
- Ability to build strong partnerships and strategically influence others.
- Time management skills; ability to multitask and complete work while traveling
- Thorough knowledge of territory, market, and clients
- Excellent problem-solving and critical thinking skills
- Organized with attention to detail